New

Team Manager- A&H

Crawford & Company
sick time
United States, Georgia, Atlanta
5909 Peachtree Dunwoody Road (Show on map)
Apr 25, 2025
This is a Hybrid Position! Excellent Employee Benefits! Generous Employee Referral Bonus Program! Multiple Employee Discounts! Under direction of the Accident & Health Services (A&H) Program Manager, leads a unit in producing a product of superior quality for Crawford & Company clients while meeting established production objectives and service standards. Provides direction and supervision to adjusters and other staff. Recruits, hires and evaluates performance of personnel as necessary. Trains and develops new employees. Assigns work ensuring balanced workload for employees in unit. Reviews all assignments seven days after creation or in accordance with service standards; continues to review at appropriate intervals. If applicable, reviews reserves at least every 30 days and revises as necessary. Reviews and corrects outgoing reports. Completes file re-inspections and audits as requested Monitors production, reviews billing dockets and monitors gains and losses on contract accounts. Maintains a minimal working caseload meeting all production objectives and service standards. Completes file re-inspections and audits as requested Recommends candidates for cross-training and advanced training. Promotes a good public image of the Company. May make or attend Sales and Marketing calls as necessary. Maintains up-to-date knowledge of licensing and regulatory requirements of industry and ensure compliance of employees in unit. Encourages employees to pursue continuing education and monitors their completion of required courses; continues own personal development through continuing education and seminars. Maintain records such as sick leave, vacation, company car, expenses and budgets as necessary. Upholds the Crawford Code of Business Conduct at all times. Participates in special projects or performs duties in other areas as requested. High school diploma and at least two years college or an equivalent combination of education and experience. A minimum of five years of experience with a financial institution/banking or related field with at least two years of management/supervisory experience. Knowledge of credit card programs is strongly preferred. Excellent verbal and written communication skills. Analytical ability. Ability to effectively manage and develop employees. Thorough knowledge of services being delivered by branch office. In-depth knowledge of insurance coverage, practices and negotiating skills. Must have or secure and maintain the appropriate license(s) as required by the state(s) at the adjuster/supervisory/management level. Must possess a valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services. Additional courses may be required by jurisdiction for maintenance of license. #LIEM3 Why Crawford? Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com. When you accept a job with Crawford, you become a part of the One Crawford family. Our total compensation plans provide each of our employees with far more than just a great salary Pay and incentive plans that recognize performance excellence Benefit programs that empower financial, physical, and mental wellness Training programs that promote continuous learning and career progression while enhancing job performance Sustainability programs that give back to the communities in which we live and work A culture of respect, collaboration, entrepreneurial spirit and inclusion Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.