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GENERAL STATEMENT OF JOB
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Under general supervision of a designated supervisor, performs diversified routine office support functions requiring some school based knowledge. Employees in this class may function in the Main Office, Media Center, Clinic, Transportation, Cafeteria, Custodial and Administration offices. Routine functions may include greeting visitors and parents, processing mail, responding to public inquires, processing forms, shelving books, filing, copying, categorizing media center inventory and maintaining various data files and accounts. Incumbents initially work under close supervision until essential knowledge is gained to perform tasks independently. Performs related work as required.
Individuals assigned to this classification must report to work per their assigned schedule.
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SPECIFIC DUTIES AND RESPONSIBILITIES
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Provides public assistance via telephone, in person, and/or by mail, e.g., completing forms/applications, explaining policy and procedure, researching information, directing to appropriate entities for assistance.
Routes telephone calls as needed to appropriate staff and other areas of the school.
Directs employees and members of the community at large to offices and meetings in District facilities.
Electronically routes call slips and messages to staff when appropriate.
Ensures visitor badge process is followed for security purposes.
Assists with clerical tasks as needed.
Adheres to good safety procedures.
Verifies accuracy and completeness of all data/information received, and researches and provides verification on information requests from staff.
Operates typewriters and/or word processors in transferring/transcribing/composing various documentation, i.e., division correspondence, memoranda, various department logs and records.
Performs some daily data entry in the maintenance of various records, files and accounts according to area of placement.
Receives, processes and distributes school mail, and prepares forms, letters, and parcels for mailing.
Prepares and distributes various school records, reports, notices, and other relevant materials appropriate to the school and district.
Maintains professional contact with other agencies as applicable.
ADDITIONAL JOB FUNCTIONS
May order school materials and supplies.
May prepare and/or verify purchase orders.
May compile or assist in the compilation of school data to various reports, records, or budget preparation.
Demonstrate understanding of the needs and interests of students and parents with varying inquiries.
Maintain a high level of ethical behavior and confidentiality regarding student information.
Comply with federal, state, district, and department laws, policies, regulations.
Performs related work as required. (The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
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MINIMUM QUALIFICATIONS
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High school diploma or GED required
Must have experience in handling a high volume of communications in short amount of time and experience with industry-standard computer applications. Fluency in oral and written communication in both English and Spanish preferred.
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ADDITIONAL MINIMUM QUALIFICATIONS REQUIRED: KNOWLEDGE, SKILLS, AND ABILITIES
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Has experience in handling a high volume of communications in a short amount of time.
Has experience with industry-standard computer applications.
Is able to work with diverse groups.
Is able to perform duties with consistent courtesy and tact in the best interest of the public.
Is skilled in both written and oral communications for effective expression and clarity.
Is able to establish and maintain effective-working relationships with Principal, supervisor, support staff and other departmental personnel.
Is able to exercise judgment and make decisions in accordance with established departmental policies and procedures.
Has general knowledge of modern office practices and procedures.
Is able to utilize a variety of modern office equipment, i.e., computers, facsimile machines, copiers and scanners.
Is able to issue and follow oral and written instructions.
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City of Cape Coral
$15.90 - $22.66 Hourly
benefits for this position at the city of cape coral charter schools include:
* florida retirement system
Apr 30, 2025