New

Program Manager

TEKsystems
$60.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Cupertino
May 13, 2025
This role is for one of the top tech companies in the Bay Area. Top Skills Details : This person can sit in Santa Clara, CA or Austin, TX (not required to work PST hours but most stakeholders are in CA). 1) Worked in a program leadership role in the past. 2) Experience working with product and engineering teams 3) Proven track record of using data analysis to drive change 4) Should come from a large organization(s) - will have a very hard time navigating Apple otherwise Description Partner Operations - Product Ops Program Manager (C) The Partner Operations team is responsible for enabling the growth of our 3rd party services partnerships through scalable, technically and operationally sound solutions. In our growing business, we work to create innovative offer platforms and offer delivery tools to enable our AMP services footprint to grow through the customer base of 3rd party partners. This role will place you in the center of finding the best solutions for this top 5 company, our partners, and our future services subscribers. We're looking for a product operations program manager to support the launch of new services with this company's third-party partners and new platform features to their services integration platform. In this role, you will help us plan routes to market for new features, evaluate operational efficiency across existing partnership models, and support internal operational scaling. To that end, you will work closely with cross-functional teams in product, engineering, business development, and marketing. Key Qualifications * Strong technical savvy with the ability to understand system architecture and ability to identify gaps in workflows * Outstanding influencing skills with ability to gain alignment on solutions that work best for all teams involved * Efficient and clear communication as a key stakeholder in cross functional environments * Proficiency crafting high impact presentations using Keynote to clearly articulate solutions * Passion for translating business needs to technical requirements * 5+ years of relevant experience in project or program management, product management, or technical operations * Familiarity with API specifications and translating to technical documents to real world customer journeys * Experience with building training materials, product roadmaps, and operational launch plans. Description * Create strong documentation for both internal, external, and leadership audiences. * Gather business requirements for future enhancements of our third party integration platform * Work cross-functionally with internal groups and external partners (as needed) to create go-to-market plans and roadmaps for upcoming platform feature enhancements * Manage roadmap for tools leveraged to onboard and maintain partners and advocate for enhancement capabilities with relevant stakeholders * Troubleshoot partner escalations and support our broader team with platform inquiries * Document reporting requirements to enhance visibility into the health of the business and efficacy of our platform * Drive deliverables on other projects as assigned Education & Experience Bachelors degree (MBA a plus) or equivalent experience Skills Program management, Product management, Project management, Product roadmap, technical requirements, technical documentation, data analysis, cross functional teams, engineering, product backlog Top Skills Details Program management,Product management,Project management,Product roadmap,technical requirements,technical documentation,data analysis Additional Skills & Qualifications Hyper-communicative through all forms (phone, email, Webex, Slack, Quip, etc) - the leader that runs this program sits in New York, so staying in touch will be very important. Experience Level Intermediate Level Pay and Benefits The pay range for this position is $60.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Cupertino,CA. Application Deadline This position is anticipated to close on May 26, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.