Senior Manager, BI and Analytics - 10004-Charlotte- NC - Hawkins (Charlotte, NC)

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

Krispy Kreme's Senior Manager of BI Reporting and Data Analytics will lead our Global Technology Services data analytics team, with responsibility for driving data-driven decision-making across the organization and ensuring the delivery of high-quality BI reports. The ideal candidate will have a strong background in data analysis, business intelligence, and team management. They will be responsible for understanding the data needs across the global enterprise and developing and executing a roadmap to maximize data capabilities and business insights. They proactively partner with the business and other team members within Global Technology Services to define the strategy, implementation and operations of solutions in line with priorities.

A TASTE OF WHAT YOU WILL BE DOING:

• Collaborate with global business partners and stakeholders to understand needs and translate into solutions.
• Oversee the collection, analysis, and interpretation of complex data sets.
• Ensure data accuracy and integrity.
• Provide actionable insights to support strategic decision-making.
• Responsible for building and managing central data systems to create meaningful dashboards and analytics.
• Develop and maintain data models and dashboards.
• KPI development from across multiple data sets to show a holistic and enterprise view of the business, transforming data into insights.
• Assist team in architecting simple solutions for complex problems.
• Educating stakeholders in data literacy to drive efficiencies and better decision making.
• Look for ways to expand the company's analytics strategies and technologies, including researching and presenting areas of opportunity.
• Able to effectively communicate with all levels within business and technical staff.
• Implement and follow proper security and data governance best practices.
• Direct and manage a team of professionals performing data analysis and report design / development, coaching to create a strong team that are continuously learning new skills.
• Collaborate with IT to ensure the proper integration of data systems.
• Communicate findings and recommendations to senior leadership.
• Stay updated with the latest trends and technologies in data analytics and BI.
• Implement best practices and innovative solutions to improve data processes.

YOUR RECIPE FOR SUCCESS:

• 8+ years of experience in data analytics and business intelligence.
• Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
• Proven experience in a leadership role.
• Experience with cloud-based and on-prem data platforms, data lakes, data warehousing, analytics tools, data visualization and machine learning capabilities.
• Strong working knowledge of modern reporting platforms including SQL, Snowflake, Azure, AWS, PowerBI, etc.
• Excellent communication and interpersonal skills with the ability to explain complex concepts and technologies.
• Understanding of many types of programming languages such as SQL, Python, R, .Net, C#, etc.
• Ability to manage multiple projects and meet deadlines.

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS:?

• Comprehensive benefits (medical, vision, and dental insurance)?
• Employee discount program?
• 401K plan?
• Generous PTO Plan?
• Company events?
• Education Reimbursement?
• Adoption Assistance?
• Life Insurance?
• FSA/HSA Plans?
• Pet Insurance?

Learn more at www.kkbenefits.com

WHY KRISPY KREME?

At Krispy Kreme, we focus on:?

• Loving People:?
• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities.? Check out our leadership mix here.?
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
• Loving Communities:?
• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.?
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.?
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.?
• Loving Planet:?
• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.?
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.?

Krispy Kreme is an Equal Opportunity Employer:?

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.?

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.