New 
Desktop Support Tech
 TEKsystems | |
$20.00 - $22.00 / hr
| |
life insurance, sick time, 401(k), retirement plan
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 United States, Pennsylvania, King of Prussia | |
 May 15, 2025 | |
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*Description*
Provide first-level technical support for end-users, resolving issues related to Azure Virtual Desktop, Windows 11, Office 365, and other software applications. Troubleshoot and resolve hardware issues, including printer support and Dell laptops. Manage and respond to service requests and incidents using a ticketing system (ServiceNow or equivalent). Assist with the setup, configuration, and maintenance of desktop systems and peripherals. Document and track issues, resolutions, and work performed in the ticketing system. Collaborate with other IT team members to ensure timely resolution of technical problems. Provide excellent customer service and maintain a high level of professionalism in all interactions. *Skills* Desktop, Troubleshooting, Hardware, Windows, Customer service, ticketing system, printer support, Help desk support, Imaging *Additional Skills & Qualifications* Previous experience in a desktop support role. Certifications in relevant technologies is a plus (e.g., Microsoft Certified: Azure Fundamentals, CompTIA A+). *Pay and Benefits* The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in King Of Prussia,PA. *Application Deadline* This position is anticipated to close on May 24, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |