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Business Proces Owner - Sales Operations

ABB Inc.
United States, Wisconsin, New Berlin
May 20, 2025
Business Proces Owner - Sales Operations At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
Write the next chapter of your ABB story.

This position reports to

Order Execution Manager

Your role and responsibilities

In this role, you will be responsible for driving process optimization across the Opportunity-to-Cash lifecycle by identifying inefficiencies, redefining processes, implementing solutions, enhancing ERP and CRM usage, and supporting day-to-day operational reporting.
The work model for the role is: Hybrid. #LI-hybrid .
This role is contributing to the Motion System Drives in New Berlin, WI. Main stakeholders are Sales, Operations, Supply Chain and Business Systems.
You will be mainly accountable for:
*Identify, map, and re-engineer critical business subprocesses of the opportunity to cash process for scalability and efficiency. Document business process workflows and support with writing work instructions.
*Lead cross-functional workshops to improve collaboration and reduce manual work in systems and workflows and translate needs in solutions and identify and build automation solutions such as SharePoint lists, Power Automate flows, Power Apps to support the streamlining of processes and enhancing of productivity.
*Identify and implement SAP usage improvements or changes (automation, expanding system usage, new functionalities...) pertaining to the Sales & Distribution module and create dashboards and other reports to support the day-to-day day needs of the order execution and inside sales teams.
*Lead the testing and validation for software changes (e.g. SAP, Salesforce, ABB webshop) and train employees to ensure seamless transitions and minimal disruption. Escalate issues and work with local and global software owners to resolve application problems/bugs or to implement changes.

Qualifications for the role
  • Bachelor's degree in Industrial Engineering, Business Administration, Operations or related field.
  • 5+ years of relevant work experience in process/continuous improvement, in a manufacturing environment.
  • Proficient technical skills. Experience with ERP and CRM systems (SAP and Salesforce preferred), Power BI or Tableau, low code platforms.
  • Strong analytical skills, self-motivated, goal-oriented, efficiency driven.
  • Strong skills in process mapping and cross-functional collaboration.
  • Ability to effectively communicate with individuals at all levels of the organization and influence key stakeholders.
  • Candidate must already have a work authorization that permits them to work legally for ABB in the United States.
More about us

ABB System Drives is a global supplier of high-power, high-performance drives, drive systems and packages for industrial processes and large infrastructure applications. With our industry leading technology and global support, we help our customers, partners and equipment manufacturers with asset reliability, performance improvement and energy efficiency in mission critical applications. Our people and culture are the foundation of our success. Together we make a difference for our customers every day.
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2 023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
MyBenefitsABB.com

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