4LS Engineer

Nokia of America Corporation, 4LS Engineer (Multiple Positions), Murray Hill, NJ.

• Provide primary Global R&D level network troubleshooting support including problem analysis and resolution on the Nokia 1830 WDM Optical Transmission System.
• Diagnose Nokia Customer 1830 WDM Transmission System, troubleshoot, monitor network performance and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Provide guidance/instructions to Field Support teams to collect the required diagnostic data including network performance in support of troubleshooting efforts.
• Perform system monitoring and verify the integrity and availability of hardware, network, and server resources.
• Assist Field Support teams with troubleshooting Nokia 1830 WDM Transmission System Customer field issues utilizing various troubleshooting techniques to analyze and ultimately resolve customer related problems on their network.
• Assist in network modeling, analysis, and planning.
• Work with R&D experts to analyze Customer network information and evaluate the resultant data to choose the best solution to resolve 1830 WDM product Customer issues and provide feedback to Field Support teams with the appropriate corrective actions and Root Cause Analysis. #LI-DNI

Telecommuting from a location within commuting distance of Murray Hill, NJ may be permitted.

Must have a Bachelor's degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 5 years of post-bachelor's progressive related work experience. Or a Master's degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 3 years of related work experience.

Of the required experience, must have 3 years of experience with the following:

• WDM optical transmission systems, including hi-speed transmission modulation and receiver technologies;
• System and test equipment in the 1830 WDM R&D labs; and Optical transmission systems and networks, including WDM, SONET, SDH, and OTN.

Employer will accept any suitable combination of education, training, or experience.

Interested applicants should email their CV to us.jobs@nokia.com & specify Requisition #NJ25-2312492 in the subject line.

If offered employment, must have legal right to work in the U.S. EOE.

Nokia of America Corporation offers a comprehensive compensation and benefits package.

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

• Corporate Retirement Savings Plan
• Health and dental benefits
• Short-term disability, and long-term disability
• Life insurance, and AD&D - Company paid 2x base pay
• Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
• Paid time off for holidays and Vacation
• Employee Stock Purchase Plan
• Tuition Assistance Plan
• Adoption assistance
• Employee Assistance Program/Work Life Resource Program