Telecommunications Analyst (Hybrid)

This is a hybrid role in our Newton, MA office and is onsite 3x a week.

Bright Horizons is trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world's best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

What you will be doing:

• Perform month-end P&L analysis for centers, corporate office, and IT specific spending including: review and analyze operating results, explain fluctuations for all Telecommunications services, partner with finance to re-class charges to appropriate cost centers, and initiate adjustments w/respective vendors

• Partner with Invoice Management Company (PES) to ensure financial integrity and invoice batch approval for all

• Telecommunications services - Internet/Landline/Phones/Cellular/LD, etc.

• Responsible for analysis and documentation IT financial project related work, i.e. department specific requests

• Responsible for cancelling conferencing/landlines/long distance/internet services and equipment for centers, corporate offices, and staff. This includes tracking in our telephone invoice management database and IT Service Desk system

• Research and conduct trend analysis across Telecommunications market for all services, identifying and reporting on financial impact to the organization

• Work closely with Telecommunications Specialist, Telecommunications Systems Administrator, and IT Service Desk to facilitate an understanding of the financial impact of Telecommunications services to the organization

• Create and conduct Invoice Management, Image Silo, and other Telecommunications financial related training

• Conduct Telecommunications billing audits on corporate programs, i.e. cell phone, conferencing, or LD programs for E- Team and Senior Management

• Work with Manager, Telecommunications to ensure vendor consistency and reliability of services and billing

• Abide by Bright Horizons Information Security and Confidentiality Policies and Procedures and Embrace IT Vision

Minimum requirements:

• Bachelor's Degree

• 3+ years of relevant experience

• Financial background experience (i.e. Accounting/Finance/Business), specifically telecommunications billing expertise preferred

Preferred skills:

• Must have strong customer service skills and the ability to interact with various skill levels

• High level of patience and courtesy is required to deal with staff and outside vendor billing issues

• Must have excellent organizational skills, be very detail oriented, and have the ability to multi-task

• Must have exceptional Microsoft Excel skills and be able to make modifications & updates as needed

• Will train on specifics of telecommunications industry but a plus if candidate has Telecommunications Invoice experience

At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Our people are the heart of our company. Because we're as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.