Senior Technical Program Manager- CCPM

The Senior Technical Program Manager of Sherwin's CCPM (Cookie, Consent, & Preference Management) program is a highly cross-functional role, tasked with leading teams from Marketing, Cybersecurity, and IT in the successful delivery of CCPM capabilities.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships."

RESPONSIBILITIES

LEAD TEAM IN DESIGNING & IMPLEMENTING DIGITAL PRIVACY SOLUTIONS

• Collaborate with Marketing, Legal, and Cybersecurity teams to gather digital data privacy requirements and create an implementation plan that maintains compliance, while maximizing marketing data impact.
• Collaborate with UX to align cookie banner and relevant consent experiences to brand guidelines & user experience best practices.
• Partner with developers on new banner implementations, following a consistent & repeatable process.
• Liaise with developers to ensure scripts are correctly blocked/allowed based on user consent.
• Document and gather requirements from stakeholders to define requests and better understand digital privacy objectives.
• Build comprehensive deliverable plans in support of large-scale website and mobile app enhancements.
• Optimize data collection strategy that spans tag management, data source considerations, and performance implications to ensure digital data lands in final reporting destination.

ESTABLISH DIGITAL DATA PRIVACY IMPLEMENTATION PROCESSES

• Establish process for quality assurance (QA) and User Acceptance Testing of new implementations.
• Intake & prioritize adds and removal of cookies from domains in the cookie management tool.
• Maintain documentation that reflects active implementation & roadmap items

STAKEHOLDER MANAGEMENT & PROGRAM COMMUNICATION

• Communicate success of the program through publishing audits & providing reports on opt-in/opt-out trends to stakeholders & leadership.
• Partner across the enterprise to ensure roadmaps are aligned and the team is prepared to support cookie & consent related needs on all digital properties.

POSITION REQUIREMENTS

FORMAL EDUCATION:

Required:

• 4 Year College Degree in Business, IT, Marketing, Digital/Ecomm, Cyber, or related field

KNOWLEDGE & EXPERIENCE:

Required:

• 7+ Years of experience in digital/eCommerce, analytics, cyber security, product management, or other related experience
• Strong analytical and critical thinking skills, with the ability to identify and solve complex problems, make sound decisions, and adapt to evolving business needs.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams, stakeholders, and senior management.
• The ideal candidate should excel in teamwork, fostering a cooperative and inclusive work environment
• Proven experience in managing and engaging with a diverse set of stakeholders is essential

Preferred:

• Experience managing or collaborating with vendors/agencies or other external partners
• Experience managing marketing/marketing technology projects
• Experience collecting cross-functional requirements & translating them to technical implementation plans.