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Senior Business Risk & Controls Advisor - Enterprise Loan Operations (Remote)

First Citizens Bank
United States, North Carolina, Raleigh
4300 Six Forks Road (Show on map)
Jun 07, 2025
Overview

This is a remote role that may be hired in several markets across the United States.

As a first line risk professional, this senior position is responsible for Enterprise Loan Operations Business Unit (BU) risk activities in adherence with the Company's Risk Appetite and Corporate Strategy. Supports the management of business risks and controls across all risk types. Enables and/or monitors execution of risk policies, standards, procedures and/or program requirements. Provides advisory services to manage risks. Facilitates effective communication between the business, the 2nd & 3rd line, and regulators. Influences achievement of shared department goals. Acts as a mentor to associates.


Responsibilities

Primary Responsibilities:

  • Lead and execute all risk program requirements including, but not limited to, RCSA, control assurance, issue management, third party risk management, model risk management, etc.
  • Provide risk guidance and advice to further strengthen and enhance control environment including the identification, documentation and substantiation of key processes, risks, and controls. Perform process observations and ensure the alignment of RCSAs.
  • Develop and monitor key risk indicators; identify opportunities for mitigation.
  • Create, distribute, review and challenge risk reporting with Enterprise Loan Operations senior leadership.
  • Advise and provide guidance on risk activities and assessments including strategic initiatives, integrations, regulatory commitments, and large-scale technology transformations.
  • Identify and escalate risks, monitor issues, and engage with business in creation of mitigation plans.
  • Develop and implement issue governance routines with business leadership.
  • Develop control assurance test plans and coordinate process walkthroughs for SOX and first line controls.
  • Partner with second and third line in testing, audits, and exams.
  • Enhance policy and regulatory change management processes to aid business in building actionable implementation plans.

Responsibilities:

  • Risk Strategic Activities - Works with Business Risk & Controls leader and senior management to oversee risk management strategies ensuring key risks are appropriately managed and are aligned. Provides BU risk considerations for business/strategic plans. Reviews and challenges risk programs outputs, ensuring bank, framework, and regulatory alignment.
  • Business Risk Management Support - Supports the execution and implementation of policies, standards, and procedures with BU associates in alignment with the Company's risk management framework. Aids the business in identifying risks & control gaps. Leads the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Collaborates with BU and stakeholders to develop and execute on action plans and mitigation strategies to address root causes & prevent recurrence. Monitors the status and effectiveness of issue remediation efforts, providing regular updates and reports to senior management. Coordinates with other functions (i.e. Compliance, 2L) to ensure alignment with broader risk management and governance objectives. Supports prioritization and capacity assessment, ensuring resource alignment with strategic objectives and risk management initiatives. Maintains and utilizes a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Interpret and operationalize 2nd line requirements for business area. Collaborate with cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy.
  • Regulatory and Internal Audit Engagement - Participates in regulatory and Internal Audit inquiries, examinations, and audits in collaboration with internal stakeholders. Support the business development of regulatory submissions, response and reporting requirements, driving accuracy, completeness, and timely submission. Monitor regulatory developments and findings and assess their potential impact on the organization's risk profile and regulatory compliance.
  • Risk Governance & Reporting - Develops BU risk reports that provide a comprehensive view of risks impacting the BU. Monitors BU risk and control performance. Effectively manages and summarizes top and emerging risks and actions to address impacts. Reports key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF). Advises BU senior leadership in relevant risk governance meetings utilizing understanding of the BU operations, risks, controls and related laws and regulatory guidance. Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk. Drives the implementation of program policies, standards, and procedures. Ensures timely communication around current and emerging issues and regulatory requirements.

Qualifications

Bachelor's Degree and 8 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

OR

High School Diploma or GED and 12 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

Preferred Area of Study: Finance or Risk Management

Preferred Area of Experience: Project Management, Internal or External Consulting

License or Certification Type: CRCM, PMP, CERP, CAMS; ISACA CISA, ISACA CRISC -preferred

Preferred Qualifications:

  • Knowledge of Enterprise Loan Operations' processes to include boarding, servicing, closing, funding, flood insurance, etc.
  • Compliance certifications and/or knowledge of regulations to include, not limited to, SCRA, MLA, Reg Z, CRA, HMDA, Truth in Lending, ECOA, FCRA, UDAAP, BSA/AML, etc.
  • Knowledge of Large Financial Institution risk programs, techniques, practices, and control frameworks.
  • Knowledge of various banking and government regulatory requirements, guidance and processes.
  • Knowledge of operational and enterprise risk management including identification, assessment, and escalation of risk issues.
  • Proven experience of leading multiple risk deliverables and/or projects concurrently.
  • Ability to work effectively with associates, senior management and various committees
  • Solid problem-solving skills with ability to collaborate and influence associates, senior management, and various committees.
  • Ability to track and coordinate large, complex processes.
  • PC Skills including Microsoft Office Products (Visio, Teams, Word, Excel, and PowerPoint).

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in North Carolina, the base pay for this position is generally between $125,217 and $180,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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