Clinical Supervisor - Puentes Program

Make a Meaningful Impact. Lead with Heart.

Central City Concern is seeking a dynamic Clinical Supervisor to help lead our Puentes Program, a culturally rooted behavioral health program serving the Latinx community with a strong focus on substance use disorder (SUD) treatment.

In this vital leadership role, you'll help oversee a team of dedicated clinicians and peer support specialists delivering integrated SUD and mental health services in Spanish. You'll help shape a culturally responsive clinical approach rooted in evidence-based practices, community values, and the belief that recovery is possible for all.

We're looking for a compassionate leader with deep experience in addiction treatment, clinical supervision, and bicultural care who's ready to support healing in the lives of individuals and families impacted by substance use and systemic inequities.

Why Join Us?

• Be part of the only Spanish-language, SUD-focused program of its kind in the region
• Lead a multidisciplinary team delivering wraparound support: mental health, case management, outreach, and housing
• Serve a resilient community through trauma-informed and culturally competent care
• Contribute to systemic change and promote recovery and self-sufficiency

Your Leadership Will Help Us Bridge Hope - Puentes

Schedule: Monday-Friday 8:30am-6:00pm

Puentes offers a range of integrated, culturally competent services to Spanish-speaking families and individuals. The Puentes Clinical Supervisor is responsible for the daily clinical supervision of the Puentes Department. The Clinical Supervisor will formulate and guide the overall clinical philosophy, policies, and procedures throughout the program, and will have overall responsibility for ensuring that the program's clinical services adhere to ASAM criteria, OARs, county and state contracts, and other pertinent standards. This position oversees an array of clinical services to clients including chemical dependency, mental health, mentoring, case management, outreach, and housing supports. Responsibilities include clinical supervision of staff, monitoring integration and cultural appropriateness of services, working collaboratively with inter and intra agency partners on the provision of services needed in all life domains to promote recovery and self-sufficiency.

Minimum qualifications:

• Must be licensed as one of the following:
  
  
  
  • Qualified Mental Health Professional (QMHP)
  • Clinical Social Work Associate (CSWA)
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Professional Counselor Associate (LPC)
  • Licensed Marriage and Family Therapist Associate (LMFT)
  
  
  
  
• Relevant Master's degree required.
• CADC-2 required or CADC-1 with the ability to complete CADC-2 within 12 months of hire.
• Bilingual in English and Spanish required.
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  2 years of experience delivering SUD services is Highly Preferred.

  
  
• 1 year of lead or supervisory responsibilities OR demonstrate leadership abilities from an internal directly relevant role at CCC.
• Master's degree in the behavioral sciences field.
• 2 years of post-graduate experience in mental health or behavioral health.
• Must meet CCC privileging requirements as required by FTCA.
• Current CPR certification required prior to start.
• Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must pass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit.
• The OAR prohibits A&D program staff from having within the previous 3 years a DUI conviction or diversion, a felony conviction, or a conviction under the Uniform Controlled Substances Act.
• Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern.
• Must possess a current driver's license, pass a DMV background check and be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy. Must pass an initial drivers training within 60 days of being an approved driver and continued recertification training.
• Must adhere to agency's non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.

Essential duties and responsibilities:

• Provide supervision, oversight, coordination, and support to all staff providing mental health (MH) and SUDS counseling and peer support, including but not limited to individual supervision and team meetings.
• Review and sign off on clinical documentation, including but not limited to behavioral health assessments, individual service and support plans, individual service notes, and conclusion summaries.
• Maintain and supervise all client records for the purpose of evaluation and program planning.
• Provide and document at least 2 hours of supervision per month for each full-time staff supervised. The two hours must include one hour of face-to-face contact for each person supervised, or a proportional level of supervision for part-time staff providing clinical or other support services to clients
• Assist with critical incident reports and critical incident debriefings
• Work as a liaison with the Health and Recovery Services business office for accurate and timely reporting.
• Participate in QI/QIC meetings. Work with Program Manager to ensure all aspects of clinical work is in compliance with OAR's, ISSR, and CCC compliance standards.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Ensure clinical privileging requirements are met for all direct reports pursuant to CCC's Privileging Policy.
• Work with the Program Director to expand and maximize service delivery
• Ability to work courteously and effectively communicate with clients, staff, general public, medical personnel, corrections personnel, police, and co-workers.
• Ability to work effectively with peers, individual clients, and groups.
• Provide additional coverage, including direct treatment of clients, when needed.
• Assist with the coordination of inter-disciplinary meetings with CCC and non-CCC providers.
• Perform other duties as assigned.

Skills & Abilities:

• Demonstrates knowledge and skills in counseling techniques as well as traditional and non-traditional treatment/service modalities for Latino adults and youth and the ability to maintain accurate records and necessary paperwork.
• Ability to maintain accurate records and necessary paperwork, establish and meet priorities, manage time and meet deadlines.
• Demonstrates knowledge of community and social service agencies and how to access local resources and build effective partnerships.
• Ability to provide leadership.
• Ability to work as a team member and to establish priorities.
• Ability to successfully resolve conflict and to facilitate cooperation and consensual decision-making among members of a diverse and interdisciplinary treatment team.
• Ability to communicate and train staff in culturally competent, evidence-based clinical methods, theories and modalities.
• Ability to work courteously and effectively communicate with the general public, clients, medical personnel, corrections personnel, police, and co-workers.
• Ability to apply principles learned to new situations. Ability to learn new skills.
• Ability to display a non-judgmental attitude
• Ability to communicate (English and Spanish) clearly and concisely both orally and in writing.

Benefits at Central City Concern offered to our employees!

Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package includes base wages, medical, dental, vision, and voluntary plans. Central City Concern also takes employees' financial wellness into consideration and provides a rich retirement match.

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• 11 recognized Holidays + 2 Personal Holidays
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer-Paid Life, Short-Term Disability, AND Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

CCC values and celebrates diversity in race, heritage, ethnicity, gender identity and expression, sexual orientation, religion, age, and disability. We are an Equal Opportunity Employer and we prioritize active inclusion of diverse staff.

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.