SASS AR Tech I II III

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  Level I: The entry level technician will perform routine accounts receivable duties and responsibilities under general supervision including the following:
  




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  Reconcile customer account aging on a daily basis.
  
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  Daily contact with customers and other departments within the company.
  
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  Contact customers for past due invoices and respond to queries and research customer account issues.
  
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  Organize and maintain physical and digital records.
  
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  Perform any other related duties and assignments as required.
  

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  Level II: The intermediate level technician will perform the full range of accounts receivable duties and responsibilities with minimal supervision including the following:
  




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  Perform duties and responsibilities of Level I.
  
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  Assist in month/quarter/year-end closing procedures.
  
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  Research, resolve, and communicate discrepancies and outstanding balances on customer accounts to upper management.
  
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  Assist with tracking and maintaining AR aging for all companies.
  
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  Receives and processes credit applications from prospective credit customers.
  
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  Creates weekly and monthly miscellaneous invoices.
  
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  Assists in Daily, Weekly and Monthly Jetstream invoicing.
  
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  Audits Interline waybills and performs Interline desk duties.
  
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  Processes credit card waybill refunds.
  
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  Processes freight claim refunds into SAP.
  
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  Maintains expertise in Cargo Revenue Accounting.
  

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  Level III: The senior level technician will perform more complex accounts receivable duties and responsibilities that require specialized skills and knowledge with minimal supervision including the following:
  




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  Perform duties and responsibilities of Level II.
  
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  Assist in implementing and maintaining procedures and policies.
  
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  Act as a lead to monitor, support, and motivate the Accounts Receivable team.
  
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  Train new and lower leveled accounts receivable technicians in various AR functions.
  

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  High school diploma or GED required; (II/III) associate's degree or higher preferred.
  
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  Minimum of (I) 1 year / (II) 3 years / (III) 5 years of related accounting experience.
  
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  Minimum of (I) 1 year / (II) 2 years / (III) 3 years customer service experience
  
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  Experience supporting AR for multiple companies.
  
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  Knowledge of airfreight transportation, SAP and SharePoint preferred.
  

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  Knowledge of accounting processes.
  
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  Ability to interact with outside customers and various levels of management and staff throughout the organization.
  
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  Proven ability to apply analytical skills to problem solving.
  
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  Excellent verbal and written communication skills.
  
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  Must be a team player.
  

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  Ability to prioritize, multi-task, and work independently.
  
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  Strong data entry and 10-key skills
  
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  Strong computer skills with the ability to utilize standard software applications and be proficient in Windows and MS Office Suite (Outlook, Word, PowerPoint and Excel).
  
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  Ability to exercise professional judgment and makes decisions in logical and rational manner
  

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