Director Ambulatory & Surgical Operations

Monument Health
flexible benefit account, paid time off
United States, South Dakota, Rapid City
677 Cathedral Drive (Show on map)
Jun 11, 2025
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career"icon on your homepage. Primary Work Location Monument Health Orthopedic & Specialty Hospital Department MHOSH Executive Management Scheduled Weekly Hours 40 Job Summary Director of Ambulatory and Surgical Operations: Lead with vision, drive operational excellence, and shape the future of patient care at our premier multispecialty surgical hospital. As the Director of Ambulatory and Surgical Operations, you will apply broad leadership and business expertise to enhance patient care and operational performance across multiple disciplines. In this critical leadership role, you will: Foster a culture of positivity and collaboration among physicians and caregivers while prioritizing an exceptional patient experience. Develop and execute strategic action plans that align with organizational goals. Optimize resource allocation and ensure employees understand the intent behind the Strategic and Operational Plans. Champion higher levels of organizational and human performance, improving quality, productivity, and efficiency. Oversee inpatient and outpatient surgical operations, along with a multispecialty ambulatory setting. At Monument Health Orthopedic and Specialty Hospital, we combine top-tier physicians, advanced treatments, and cutting-edge technology to deliver high-quality care. Whether patients seek relief from pain, recover from an injury, or aim to enhance their competitive edge, our specialists are dedicated to helping them achieve their goals. Located in the heart of an outdoor paradise, Monument Health is surrounded by breathtaking mountains, lakes, and national forests. Enjoy year-round access to activities like hiking, kayaking, skiing, mountain biking, boating, fishing, and more. Rapid City, South Dakota offers the perfect blend of small-town charm with big-city amenities, including a regional airport, diverse dining, and shopping experiences. It's no wonder Livability ranks Rapid City among its Top 100 Best Places to live! Join us and be part of a forward-thinking team that shapes the future of healthcare. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: Supportive work culture Medical, Vision and Dental Coverage Retirement Plans, Health Savings Account, and Flexible Spending Account Instant pay is available for qualifying positions Paid Time Off Accrual Bank Opportunities for growth and advancement Tuition assistance/reimbursement Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends) Flexible scheduling Job Description Essential Functions: Demonstrates a clear understanding of core business structures, systems, practices, trends, and technologies within our current industry and of those in which we choose to compete in the future. Ensures new ideas are adopted and implemented to continually support the healthcare mission while successfully accomplishing those goals the organization must attain for its strategy to succeed. Ensures employees share knowledge, understand decisions and the reasons why decisions are made and implemented. Creates an environment in which people feel valued, respected, and energized to explore new methods of doing business, generating revenue, and taking calculated risks. Develops employees based on linkage to business requirements and ensures employees are competent to manage change. Actively works to reduce operating expenses by improving processes, products, services, customer service, and reduction in cycle time. Conducts analysis of overall resource needs and creates aligned measures for work unit to meet these needs. Develops a cohesive team as demonstrated by opinion survey, department survey results, exit interviews, retention strategies, operational measurements and performance measurements developed by the department. Ensures team morale is high and positive so that team members are focused on accomplishing business results. Develops cross-functional business solutions to meet the needs of customers (physicians, patients, employees, and other departments). Ensures employees understand customer-focused performance relative to measures and indicators of customers' perceptions, reactions, and behaviors; and creates measures and indicators of product and service characteristics that are important to customers (physicians, employees, department, and other organizations). . All other duties as assigned. Additional Requirements Requirements Education - Bachelor's degree in Business Administration, Healthcare Administration or other related field Work Experience - 3+ years Healthcare Experience; 3+ years Management Experience Preferred Education - Master's in Business, Strategy, or Healthcare related field Job Category Senior Leadership Job Family Leadership Shift Employee Type Regular 70 Monument Health Orthopedic and Specialty Hospital Make a difference. Every day. MonumentHealthis an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.