Sr Consulting Engineer- Workspace

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary:

The Sr Consulting Engineer will integrate and deliver a wide range of technology solutions providing high quality content deliverables ensuring solution is implemented as designed to the client's satisfaction and approval.

What you will do:

• Leads the planning, design, and implementation of solutions such as computer, networking, storage, security+ identity, and monitoring and management.

• Requires in-depth conceptual and practical knowledge in primary job family and knowledge of related technical job families.

• Works as a consultant to our customers, understanding their technical and business requirements. Recommend the appropriate Client Virtualization, or Modern Management solutions to meet their requirements and deliver the best possible user experience. Gain knowledge of technologies that support Workspace solutions, such as DEX, endpoint, and authentication technologies.

• Conducts advanced and complex engineering-related studies researching current and emerging technologies, evaluates alternatives, makes recommendations, and presents reports to management.

• Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements.Mentors other engineers to apply engineering background knowledge for project design, analysis, and project coordination of services or products.

• Work with Professional Services Managers, ATAE's, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are being met.

• Maintains client relationships as a trusted Technical Advisor. Serves as a collaborative support across internal teams and clients when necessary, using experience and judgment to communicate effectively to all parties. Serve as technical point of contact on customer engagements. Participates in variety of sales activities.

• Provides technical expertise in the analysis of client's requirements and objectives to develop IT services offerings that provide significant value to the geography, which also includes recommending solutions and assisting account teams with development of proposals, quotations, and presentations. Supports engagements across multiple geographies.

• Monitors and manages day-to-day operations of assigned complex projects including developing short and long-range goals, objectives, and budgets.

• Leads mid-size engagements with more mature products or packaged solutions or will lead smaller projects with newer single technology. will lead portions of a larger more complex projects with oversight from more skilled/tenured resource.

• Mentors other engineers to apply engineering background knowledge for project design, analysis, and project coordination of services or products. Has the ability to prioritize and multitask appropriately.

• Provides input on technical details required for the project planning, interfaces well with PM and project teams.
  Ability to assist clients design new business processes to best use the technology being implemented.

• Conducts advanced and complex engineering - related studies researching current and emerging technologies, evaluates alternatives, makes recommendations, and presents reports to management.

• Able to troubleshoot complex, multi-technology, multi-vendor solutions and provide guidance on how to address issues.
  Knows how to work with various vendor support teams including ability to escalate issues within that vendor.

• Expert in a couple of technologies. Understands how other technologies interact with the technologies they have expertise with.

• Understands client financial measurements, goals, and ROI.

• Assists in hiring process with tech checks.

• Becoming expert in a single market segment. Broad experience across many segments.

• Participates in building best practices.

What we expect of you:

• Bachelor's degree AND 5 years' experience delivering complex technical solutions including planning, development, implementation and support.

• Nine years' experience delivering complex technical solutions including planning, development, implementation, and support.

• Minimum two years consulting experience in enterprise environments.

• Strong written and verbal communication skills with the ability to effectively interact with leadership stakeholders and clients.

• Professional, business-focused attitude and courteous manner towards clients, partners, and peers

• Proven ability to identify and deliver technical documentation that meets client defined expectations.

• Strong attention to detail, especially client and project changes, with demonstrated analytical skills to identify potential risks.

• History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.

• Demonstrated experience applying lessons learned to unique problems.History of reskilling on new technologies with ability to determine benefits for clients.

• Must be able and willing to work beyond their regularly scheduled shift, select weekends, overtime as necessary or on occasion to meet operational needs.

• Comprehensive knowledge of Microsoft Azure, such as computer, networking, storage, security + identity, and monitoring + management a plus.

• Some knowledge of GCP and/or AWS will also be helpful. Experience with Windows 10/11 management and enterprise desktop deployment strategies.

• Technical Expertise with UEM solutions, such as Intune or Workspace One is a plus.

• Valid U.S. driver's license

• Ability to travel average of 25%.

• Pay range: $ 95,000 - $ 148,190 depending on experience and skill set
  Annual bonus target of 10% subject to terms and conditions of plan
  Benefits overview: https://cdw.benefit-info.com/
  Salary ranges may be subject to geographic differentials #LI-CM3

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.