Hardware Technician

TEKsystems
$20.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan

Jun 13, 2025
Description Client has a need for a person to build out and manage our PC/Print/Mobile/RF hardware lab in building 275 on campus. The goal is setting this up for Solventum so they can get moved off 3M's lab space. The primary purpose would be to have a networked KVM switch with various products that represent their hardware catalog hooked up for remote use by global SME's and application owners for testing on our standard builds/configurations. The individual would get the lab setup, manage the day to day (imaging devices, ensuring their availability, etc), as well as testing hardware for use and various other tasks lined out below. Roles and Responsibilities: Build out the lab, work with facilities to setup tables and racks, obtain power and network drops, setup KVM, test hardware and cable it all up for use. Keep a tidy workspace (Benches, Cabling, Server rack, KVM, networks, Desktops, laptops, docks, monitors, etc.) Configure, secure and manage access to the KVM's via it's portal Maintain an inventory of, and physical security for, all Lab Assets (printers, RF guns, iOS devices, PC's and Mac's, etc) Perform BIOS configuration for PC equipment related to Legacy BIOS and UEFI Collaborate with Hardware team and other SME's to setup lab scenarios as required to meet customer needs Automate repetitive lab tasks Define, implement and execute hardware benchmarking best practices for model transition testing. This should include simulating synthetic user transactions. Maintain detailed status reports for all testing activities Collaborate with HW lead to define new products for deployment based on customer needs Test core configurations against various hardware components (drivers, monitors, docks, etc) to ensure a predictable end user experience. Report Imaging and Application Software Packaging Errors and Issues to the appropriate team(s) Create documentation for lab processes and workflows Host and participate in conference calls as needed Skills Hardware, Help desk, Troubleshooting, Technical support, Windows 10, Customer service, Active directory, Configuration Top Skills Details Hardware,Help desk,Troubleshooting,Technical support,Windows 10,Customer service,Active directory,Configuration Additional Skills & Qualifications Skills and Experience: Workstation PC Imaging Experience with MECM (Intune), Autopilot, and Modern Desktop Technologies to assist CapGemini team in implementing and testing images Advanced knowledge of Windows Desktop Operating Systems (10 and 11) and System BIOS Working knowledge of macOS and Mac hardware Excellent communication skills with diverse on-shore and off-shore resources oAbility to interact with internal and external customers, manager, and peers. Research and Development skills to troubleshoot PC software and hardware issues. Advanced Technical and Analytical skills related to Desktops and VDI Virtual Desktop Experience - Setup and Configuration oHyper-V and VMWare Network Knowledge oPhysical Connections oVirtual LAN oFirewall and Ports Settings oNetwork Adapter configurations Intermediate experience with Office and other Microsoft Products including Word, Excel, PowerPoint, Visio, SharePoint, OneNote, etc. Physically able to move up to 50 pounds. Self-motivated individual Experience Level* Entry Level Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Maplewood,MN. Application Deadline This position is anticipated to close on Jun 26, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.