Manager, OWPS Program Manager (TPI)

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead.

Position Summary:

The Manager, Transactional Process Improvement (TPI) has overall responsibility for managing and advancing front-end process improvements across all transactional business functions including HR, Customer Service, Supply Chain, and Finance. This position will drive the execution and sustainment of a front-end CI Project Funnel and Roadmap to support productivity goals, operational excellence, and strategic growth initiatives. The TPI Manager will work across business units to standardize training, improve onboarding, support underperforming sites, and drive consistent CI culture and branding throughout the enterprise.

YOU WILL:

• Lead and manage all standardized front-end CI activities aligned with the One Watts Performance System (OWPS).

• Manage the Front-End CI Project Funnel and Roadmap, ensuring alignment with productivity targets and operational KPIs.

• Facilitate strategy and goal deployment across HR, Customer Service, Supply Chain, Finance, and other front-end functions.

• Track and report on front-end productivity savings to meet or exceed Annual Operating Plan (AOP) goals.

• Support Productivity and CI meetings, with a focus on sites missing YTD targets; coordinate follow-up meetings to ensure execution of CI Roadmaps.

• Coordinate and maintain Lean online training platforms; ensure site participation and certification tracking.

• Partner with HR to embed OWPS training into the employee onboarding process.

• Lead and maintain standard visual management (CIOS Room standards, CI event visuals, KPI boards) at operational sites.

• Drive the development and deployment of CI marketing materials across all operational and front-end sites to promote a unified Lean culture.

• Support the sustainment and continuous improvement of CI training documentation across all departments.

• Work with all levels of the organization to establish and monitor baseline metrics for front-end process improvement.

• Identify and prioritize front-end business opportunities for improvement based on impact to organizational goals.

• Coordinate with site leadership to ensure sustainment of gains and continuous CI engagement.

EDUCATION:

• Bachelor's degree required (Business, Industrial Engineering, Operations Management, or related field preferred).

MANAGEMENT:

• 0-4 direct reports (as assigned based on business need).

YOU HAVE:

• Formal Continuous Improvement / Lean transformation training and certification required.

• Lean Six Sigma Black Belt Certification preferred.

• Minimum of 5 years hands-on Lean Kaizen, transactional process improvement, or operational transformation experience with proven results.

• Demonstrated ability to lead strategy deployment, manage project pipelines, and drive accountability.

• Experience supporting HR, Customer Service, Supply Chain, or Finance process improvement initiatives strongly preferred.

• Proven ability to manage multiple priorities and deliver results under tight deadlines.

• Expertise in Value Stream Mapping (VSM), Tiered Daily Management (TDM), Standard Work, 5S, visual management, and problem-solving methodologies.

• Exceptional communication, facilitation, and cross-functional leadership skills.

• Advanced computer proficiency in MS Office Suite (Excel, Word, PowerPoint) and online training platforms.

• Ability to travel domestically and internationally as required.

COMPETENCIES:

• Initiative: Self-motivated and able to work independently.

• Leadership: Strong leadership with ability to drive SMART goal setting and execution.

• Problem Solving: Excellent problem-solving and critical-thinking skills.

• Innovation: Highly driven to continuously improve with creative, scalable solutions.

• Communication: Strong written, verbal, and presentation skills across all organizational levels.

• Teamwork: Strong cross-functional collaboration skills.

• Influence: Strong ability to engage and influence without direct authority.

• Organization: Ability to manage multiple projects and priorities concurrently.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.