Clerical Assistant 3

If you possess administrative skills and experience and would love an opportunity to become a vital member of our team as a Clerical Assistant 3 within the Department of Transportation's Bureau of Motor Vehicles. Here is your chance to join our team, where you will be responsible for supporting functions within the Vehicle Inspection Division to ensure efficient and effective workflow as well as demonstrating excellent customer service. If you possess strong attention to detail and thrive in a team-oriented setting, take this chance to apply today and make a meaningful impact in our organization.

In this position, you will assess violation reports from the Pennsylvania State Police, the Emissions Program Manager, and Department Quality Assurance Officers to identify any breaches of safety or emissions inspection regulations. You will review hearing testimonies and suggest suitable penalties for official inspection stations, inspectors, and uncertified personnel as necessary. Additionally, you will prepare cases for the management team and engage in discussions to reach a consensus on any penalties to be applied. Your role will also involve providing interpretations of safety and emissions inspection regulation violations, as well as Department policies, to various stakeholders, including vehicle owners, law enforcement, attorneys, legislators, and inspection station personnel. Furthermore, you will develop, update, and maintain computer-based programs to monitor violation case information and analyze violation trends, compiling reports to evaluate program performance as required. Lastly, you will handle customer complaints or inquiries regarding interactions between vehicle owners and inspection station personnel, ensuring they are researched and forwarded to the appropriate agency for investigation.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 75 hour bi-weekly
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Overtime authorized as required
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
  

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.