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Sr Business Control Specialist

Hispanic Technology Executive Council
United States, North Carolina, Charlotte
Jul 02, 2025

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Team Specific Job Description:

The CFO COO & Governance organization's Business Controls Specialist will be an individual contributor within the CFO COO & Governance organization. This team is responsible for ensuring adherence to key enterprise policies and standards supporting being accurate and well-controlled within the CFO Group and across the company. This individual will be responsible for business control advisory and support across Global Financial Control and Investor Relations verticals, as well as horizontal responsibilities for Third Party Governance and ADA Compliance/Web Content Accessibility programs across CFO.

This individual will be responsible for supporting, executing, and improving processes across several key business controls programs. This role will require strong technical skills, organization, attention to detail, execution/accuracy, and communication with stakeholders across CFO lines of business.

    Skills:

    • Controls Management
    • Issue Management
    • Monitoring, Surveillance, and Testing
    • Quality Assurance
    • Risk Management
    • Analytical Thinking
    • Attention to Detail
    • Critical Thinking
    • Problem Solving
    • Written Communications
    • Decision Making
    • Innovative Thinking
    • Prioritization
    • Recording/Organizing Information
    • Research

    Required Qualifications:

    • Highly organized, ability to simultaneously prioritize and handle large volume of tasks and time-sensitive issues, with a high degree of accuracy and attention to detail
    • Results oriented, independently driven, self-motivated; ability to meet project deliverables and timelines with little direction
    • Excellent research and analytical skills
    • Ability to constructively challenge quality of information and escalate/debate risks and issues
    • Actively seeks opportunities to simplify and improve current processes
    • Ability to quickly learn and adapt in a changing environment
    • Strong relationship management and written/verbal communication skills
    • Thinks critically, with particular focus on risk, considering multiple perspectives
    • Thoughtful, fact-based approach to problem solving with strong alignment to the companys responsible growth strategy; demonstrates sound judgment and decision making
    • Identifies linkages and thinks "enterprise" across business lines and geographies

    Desired Qualifications:

    • Proficient Excel, PowerPoint, SharePoint, & Outlook skills
    • Experience with business control activities and programs (Issues and Sub-issues Management, Single Process Inventory (SPI), Third Party Governance, Records Management, Inter-Affiliate, Conduct and Compliance Oversight)
    • Knowledge of and experience with enterprise policies, programs, procedures, and systems
    • Knowledge and experience with CFO organization and related processes
    • Operational Excellence/Process (Re)Design experience

    Shift:

    1st shift (United States of America)

    Hours Per Week:

    40
    Applied = 0

    (web-8588dfb-dbztl)