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Coordinator, Resource Coordination

National Grid
77000.00
United States, Massachusetts, Worcester
Jul 08, 2025
About us

National Grid is hiring a Resource Coordinator for our Electric Resource Coordination department in Worcester, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

Manage the daily scheduling of short cycle work to ensure compliance with service performance requirements. Support OH/UG supervisors with management and scheduling of jobs in On My Way and other digital scheduling tools

Key Accountabilities
  • Responsible for the scheduling and coordination of short and long-term Opex and Capital construction projects, as well as emergent work.
  • Leverage On My Way and other digital scheduling tools to prioritize and bundle work into an optimized schedule.
  • Anticipate and actively manage the impact of scheduling decisions for all stakeholders involved.
  • Evaluate same day and emergency orders as they arrive and assign orders to field resources to ensure timely response.
  • Build a daily schedule that efficiently utilizes resources to complete the required work on-time and by priority.
  • Manage/Monitor the assignment of field employees; shift status and location changes.
  • Develop and maintain effective relationships with key stakeholders in order to share best practice drive consistency in resource planning and ensure timely delivery of projects.
Supervisory/Interpersonal- Experience Required
  • Experience of managing project teams and projects independently.
Qualifications
  • Associate's Degree and 2-3 years of equivalent work experience is preferred.
  • Strong work ethic.
  • Exceptional organization skills.
  • Valid driver's license required with a safe driving history that meets National Grid'sSafe Driver policy.
More Information

Salary: $77,000 - $90,000

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

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