CX Americas FP&A Manager

An excellent opportunity is now available to join the Customer Experience (CX) Finance organization. The CX Finance team is looking for a highly motivated Finance Manager with the desire to be a difference maker, lead change and help shape business and financial strategy for Cisco's CX Americas FP&A organization.

As a Cisco CX Americas FP&A Finance Manager, you will support the Americas CX monthly, quarterly, and annual planning processes including bookings, revenue, COGS and P&L plans. You will engage with the Americas Theater Finance Managers, Financial Analysts, and business team members to develop actuals variance, forecast projections, and key related analytics to drive gross margin accuracy. You will socialize and maintain related reporting in partnership with the Sales Finance, CX WW FP&A Team, and our FP&A Center of Excellence (CoE). Scope will continue to grow with the needs of CX such as ARR, CX Portfolio Views, and new/renew bookings analysis. A successful candidate will have high data integrity, can effectively derive insights from data trends, and drive executive communication/collaboration with business partners.

The role is critical to generating the necessary FP&A support to the CX Americas organization. The applicant will be very knowledgeable of the CX PnL. This role is critically important as accurate information will drive good business conversations and executive decision-making. Further analysis helps the business achieve margin targets and expectations to the street.

• P&L Forecast and Analysis (Revenue, COGS, Services Gross Margin, OPEX)
• Supporting our monthly, quarterly, and annual reporting calendars partnering with WW FP&A, theatre finance leads and business operations
• Execute annual planning activities: Americas Revenue/COGs plan setting, restatements, and plan allocation to theaters
• Ad hoc financial modeling of Revenue and COGs drivers by service offer, sales hierarchy, annual/multi-year, and new/renew views
• Continuously improve and work across functions to drive efficient processes and systems, and leverage best practices across regions
• Continual process optimization via automation, and scaling through the Robotic Process Automation (RPA), Dashboard Creation, and FP&A Center of Excellence (CoE)
• Consolidating and reporting on key CX metrics: Recurring Revenue Growth, Services Attach Rates, Renewal Rates, Services Penetration Rates
• Report to the CX Americas FP&A Lead supporting Region SVP

You will work closely with CX Theatre Finance Managers, CX WW FP&A, CX Operations Managers, CX S&P, Theater Sales Controllers, CX Theatres VPs and Directors.

You are a highly motivated Finance professional with a solution-mindset, who applies critical thinking to tackle problems. You are able to deliver on short term commitments while building for the long-haul and work independently, take initiative and do without being told. You can rapidly adapt to changes in a transformation environment and have superb organizational and time management skills. Your dedication to the team and willingness are able to produce high quality work products consistently.

• BS degree in Finance, Accounting or Economics.
• 7+ years of relevant experience in Finance, FP&A, business partnership.
• High energetic, and self-motivated, capable of working to firm deadlines
• Strong problem-solving skills
• Strong interpersonal and collaboration skills, leadership potential
• Succinct communication; ability to explain complex concepts to a wide audience.
• Excellent command of MS Excel modeling (vlookup, lookup, sumifs, countif, if/and/or, pivot tables, etc.)
• Ability to transform large data sets into business insights.
• Confidence leading live Webex meetings.
• Familiarity with finance tools (Business Objects, MBR, SFDC, Cisco Ready)
• Technical aptitude to quickly learn and adopt new tools