Workplace Ambassador

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves -

The Workplace Ambassador serves as a key support role responsible for creating a positive workplace environment while ensuring smooth daily operations through mail management, vendor coordination, and workplace amenities maintenance.

Your day to day:

Key Responsibilities

Mail Management

• Sort, organize and distribute mail to appropriate recipients daily
• Process outgoing shipments (FedEx, UPS, USPS) as needed
• Apply correct postage and maintain postage meters
• Record and track registered mail

Workplace Amenities & Supply Management

• Purchase and manage office supplies for the entire floor, including executive offices
• Maintain snack inventory for both executive and general office areas
• Coordinate with vendors like Canteen to place orders and manage stock
• Ensure feminine products in women's bathrooms remain stocked
• Maintain and ensure cleanliness of break rooms and collaborative spaces

Vendor & External Coordination

• Coordinate with cleaning services to ensure proper maintenance of offices
• Work with Cintas for mat changes and first aid kit updates
• Oversee maintenance of fire extinguishers through external vendors
• Maintain working relationships with Allied Security, Iron Mountain and other facility vendors

Administrative Support

• Assist with document scanning and filing as needed
• Help book conference rooms for meetings and guest visits
• Support shipping requests, particularly to executive locations
• Assist with badge creation for new employees based on HR's requirements
• Submit work orders for facility repairs and maintenance

Customer Service

• Provide excellent customer service to employees and visitors
• Respond to inquiries and address concerns promptly and professionally
• Serve as a resource for workplace policies and procedures
• Support workplace events and activities as needed

Sound like you? To apply you need:Qualifications

• High school diploma or equivalent
• Proven experience in customer service or administrative support
• Excellent interpersonal and communication skills
• Strong organizational abilities with attention to detail
• Proficiency with office technology and systems
• Professional and approachable demeanor
• Ability to multitask in a fast-paced environment

Cross-Departmental Collaboration

This role requires regular interaction with multiple departments including Executive teams, Controller team, Legal team, eCommerce team, IT team, and HR team.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.