At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others.
About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer:
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement
- Pet Insurance and Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Team Member Hotel Rates, other discounts, perks and more
- Admission and discounts at Universal Studios Florida, Islands of Adventure and Volcano Bay.
- One free meal per shift
What We're Looking For: A highly skilled and experienced Risk Control and Safety Manager to lead the operational execution of safety and risk initiatives across our multi-property hospitality organization. This hands-on leader will drive measurable improvements in safety performance, ensure regulatory compliance, and foster a proactive, safety-first culture. In collaboration with the Area Director of Risk Management, this role provides expert guidance and alignment across eleven hotels, two commercial laundry facilities, and central support operations. Who You Are:
- Results-driven professional with a passion for fostering safe, compliant, and high-performing environments.
- Collaborative leader who builds cross-functional partnerships and earns trust through expertise, consistency, and accountability.
- Clear and effective communicator, skilled at translating complex safety data and regulations into actionable strategies.
- Critical thinker who leverages data to identify trends, drive decisions, and prioritize high-impact initiatives.
- Highly organized and detail-oriented, adept at managing multiple priorities in fast-paced and dynamic settings.
- Resilient problem-solver who remains composed under pressure and adapts to change with professionalism and focus.
- Dedicated advocate for continuous improvement and a proactive champion of a strong safety culture.
- Veterans and military spouses encouraged to apply.
What You'll Do:
- Lead the implementation and continuous improvement of safety programs across hotel properties, laundry facilities, and central support operations, ensuring consistent application of safety standards.
- Perform job task analyses to identify hazards and recommend effective mitigation strategies tailored to diverse hospitality operations.
- Monitor and interpret injury and illness trends to drive actionable insights and improve overall safety performance.
- Track key safety metrics and produced reports to highlight opportunities for improvement and guide targeted initiatives.
- Investigate incidents and near-misses, applying root cause analysis to develop preventive measures and reduce organizational risk.
- Assign tasks and provide direction to cross-functional teams, ensuring alignment and execution of safety objectives.
- Maintain compliance with OSHA and other relevant regulatory and industry standards, serving as a subject matter expert.
- Advise operational leaders and frontline teams, providing technical guidance and hands-on support for safety-related concerns.
- Collaborate with the Area Director of Risk Management to support executive-level initiatives and inform strategic safety decisions.
- Resolve complex safety and risk issues through expert analysis and sound judgment under pressure.
- Lead and influence teams to achieve measurable reductions in incidents and enhance safety culture at all levels.
- Design and implement proactive safety strategies aligned with company values to improve both employee well-being and the guest experience.
- Other duties as assigned.
Your Qualifications Includes:
- Accomplished safety and risk management professional with over 5 years of progressive experience driving workplace safety initiatives and regulatory compliance.
- Adept in OSHA and industry safety standards, with a proven track record of leveraging incident and trend analysis to implement targeted injury prevention strategies.
- 3-5+ years of experience leading cross-functional safety teams, delivering measurable improvements in safety performance, compliance, and incident reduction
- Demonstrates strong consultative abilities, navigating complex and evolving environments to influence risk-related decisions and promote a culture of safety.
- Holds a Bachelor's degree in Occupational Safety, Environmental Health, or a related field preferred.
- Bilingual in English and Spanish or Creole, preferred.
Who You'll Supervise:
- Risk Management/OSHA Coordinator
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