Sr. Manager of Supply Chain - Continuous Improvement

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.
• Develop lasting relationships with great people.
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

The Supply Chain Planning Continuous Improvement (CI) team serves as the process excellence and advisory arm of the Beverage Supply Chain Planning organization. The team is responsible for driving operational excellence, process standardization, and planning capability development across all planning areas, including demand, supply, production, and inventory planning. Through close partnership with Business Leadership, Supply Chain Solutions, Data & Decision Science, IT, and other supply chain functions, the CI team leads efforts to identify planning challenges, implement sustainable solutions, and foster a proactive culture of continuous improvement and data-driven decision-making. The team's goal is to enable scalable, agile, and resilient planning operations that drive long-term business growth and enhance the organization's ability to respond to change.

The Senior Manager of Supply Chain, Continuous Improvement, will lead this critical team and be responsible for assessing, designing, and optimizing planning processes while advancing the adoption and effective use of planning systems and technologies. This role will drive cross-functional problem solving, implement best-in-class processes, and develop performance management frameworks to deliver sustainable outcomes and measurable improvements in planning effectiveness. This position requires a seasoned leader with strong process improvement, technology enablement, and project leadership expertise. The ideal candidate will demonstrate a proven ability to mentor and develop a high-performing team, define meaningful performance KPIs grounded in both best practices and innovative thinking, and drive enterprise-level changes to strengthen planning operations and support business growth.

Essential Functions

Continuous Improvement

• Lead the design, implementation, and continuous refinement of standardized supply chain planning processes across Demand, S&OP, Finished Goods, and Raw Material planning functions.
• Identify opportunities for process improvement by analyzing planning performance metrics and collaborating with cross-functional stakeholders to implement best-in-class solutions.
• Drive the adoption of continuous improvement methodologies such as Lean, Six Sigma, and Agile within the supply chain planning organization.

Technology & Analytics Enablement

• Partner with the DDI and IT teams to define data requirements and build user-centric dashboards, reports, and analytical tools that enhance decision-making and process visibility.
• Translate business needs into technical requirements to support the development of planning system enhancements, ensuring alignment with strategic goals.

Change Management

• Lead change management efforts by developing clear and comprehensive standard operating procedures (SOPs), business process documentation, and user acceptance testing (UAT) scripts for all new processes and tools.
• Facilitate stakeholder alignment sessions and workshops to build consensus on new processes and drive engagement across the organization.

• Partner with the Training teams and functional leaders to design, develop, and deliver scalable training programs focused on planning processes and technology platforms.
• Ensure consistent and sustainable adoption of processes and tools by equipping users with the knowledge and resources needed to execute their responsibilities effectively.

Collaboration & Stakeholder Management

• Act as a trusted advisor to supply chain leadership and planning teams, providing expertise on process design, technology enablement, and performance improvement.
• Foster strong cross-functional partnerships with operations, procurement, logistics, IT, finance, and customer service teams to align planning processes with broader supply chain and business objectives.

Performance Management

• Develop and monitor key performance indicators (KPIs) and metrics to assess the effectiveness of planning processes and identify areas for further optimization.
• Prepare and present regular updates to senior leadership on process improvement initiatives, project milestones, and adoption metrics.

Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications

• Minimum Qualifications:
  • 6 Years - Experience in Technology Consulting or Software Product Management or Continuous Improvement or related
  • 6 Years - Experience managing people/projects
  • 2 Years - Experience in Purchasing, MRP, Procurement, Planning or similar function

*experience may include a combination of work experience and education

• Preferred Qualifications:
  • 10+ Years - Experience in Technology Consulting or Software Product Management or Continuous Improvement or related
  • 10+ Years - Experience managing people/projects
  • 4 Years - Experience in Purchasing, MRP, Procurement, Planning or similar function

*experience may include a combination of work experience and education

Competencies

• Leadership - Inspires and motivates others to perform well, Influences actions and opinions of others
• People Management and Development - Fosters a quality focus in others; Builds upon areas of strength; Designs and executes plan to improve areas of weakness
• Change Leadership: Drives organizational change by clearly articulating the vision, fostering alignment, building commitment, and proactively addressing resistance to change.
• Communication - Articulate clearly and persuasively in both positive and negative situations; Writes clearly and informatively; Presents numerical data effectively.
• Technology Acumen: Deep understanding of modern supply chain integration technologies including EDI, APIs, Web Services, Blockchain, Robotic Process Automation (RPA), and Machine Learning, with the ability to translate these into practical business solutions.
• Supply Chain Systems Expertise: Subject Matter Expert level knowledge in key supply chain platforms such as Oracle EBS, JDA, Logility, OTM, WMS, Kinaxis, O9 and Supply Chain Guru, with hands-on implementation and optimization experience.
• Exceptional Analytical & Problem-Solving Skills: Leverages data-driven insights to solve complex business problems, optimize processes, and drive sustainable improvements.
• Proactive & Results-Oriented: Highly self-motivated, with a proven ability to take initiative, drive projects independently, and deliver results without requiring close oversight.
• Adaptable & Agile: Thrives in fast-paced, dynamic environments; demonstrates flexibility and resilience in managing shifting priorities and navigating ambiguity.
• Builds strong cross-functional partnerships; effectively navigates matrixed organizations to align priorities, solve problems, and achieve shared goals.

This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner
  • Manages a safe working environment, accurately documents safety related training, and effectively communicates safety incidents
  • Provides strategic input and oversight to departmental projects
  • Makes data driven decisions and develops sustainable solutions
  • Skilled in reducing costs and managing timelines while prioritizing long run impact over short term wins
  • Makes decisions by putting overall company success first before department/individual success
  • Leads/facilitates discussions to get positive outcomes for the customer
  • Makes strategic decisions which prioritize the needs of the customer over departmental/individual goals
• InnovACT
  • Continuously evaluates existing programs and processes, and develops new initiatives to increase efficiency and reduce waste
  • Creates, monitors, and responds to departmental performance metrics to drive continuous improvement
  • Communicates a clear vision, organizes resources effectively, and adjusts the strategy as needed when managing change
• Find a Way
  • Demonstrates ability to think analytically and synthesize complex information
  • Effectively delegates technical tasks to subordinates
  • Works effectively with departments, vendors, and customers to achieve organizational success
  • Identifies opportunities for collaboration in strategic ways
• Empowered to be Great
  • Makes hiring decisions primarily based on culture fit and attitude, and secondarily based on technical expertise
  • Engages in long term talent planning
  • Provides opportunities for the development of all direct reports
  • Understands, identifies, and addresses conflict within own team and between teams

Education

• Minimum Required:
  • Bachelor's Degree in Supply Chain/Information Technology/Business Analytics/Systems Engineering or other related field

• Preferred:
  • Master's Degree in Supply Chain/Information Technology/Business Analytics/Systems Engineering or other related field

Certification/License:

• Required: N/A
• Preferred: ASCM CPIM/CSCP, PMP PMI

Foreign Language

• Required: None Required
• Preferred: None Required

Typical Compensation Range

Benefits

https://careers.niagarawater.com/us/en/benefits

* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

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