New

Intake & Triage Coordinator

TEKsystems
$37,440.00 - $41,600.00 / yr
medical insurance, 401(k)
United States, North Carolina, Morrisville
Jul 16, 2025
* Payrate: $18 to $20 * Starting Date: August 11, 2025 * Worksite Location: 2250 Perimeter Park Dr Ste 300, Morrisville, NC, USA Description * Review and ensure all incoming forms are complete and legible * Follow up with stakeholders as appropriate to collect and capture missing/incomplete/illegible information * Accurately capture program-specific requirements from the referral into the Program Software Platform * Ensure timely processing of all forms/referrals based on pre-set program requirements * Create new patient profiles or accurately associate correspondence with existing patient profiles * Assess requests on forms and associate appropriate services/resources based on business rules and program guidelines * Identify and report pharmacovigilance information as required by client(s) (i.e., Adverse Events) * Triage referrals and tasks assigned to case managers regarding the appropriate next steps (Program Specific) * Work closely with the internal team to appropriately manage and resolve issues (Program Specific) * Maintain confidentiality of patient and proprietary information (Program Specific) * On-time adherence to training deadlines for all corporate policies and procedures governing access to confidential data * Ensure all SOPs are followed with consistency * Conducts miscellaneous tasks or projects as assigned Skills medical insurance, reimbursement, benefits verification, benefits administration, Medicare, Medical record, Labelling, Epic Additional Skills & Qualifications * High school diploma or equivalent required. AA degree or some college preferred * At least one year of experience in a triage/intake/disease management environment * Demonstrate the ability to communicate clearly in both written and oral communication * Proficient competency using Word, Excel, and PowerPoint * Strong attention to detail * Strong interpersonal skills; team player * Adaptable and flexible to new situations * Ability to work assigned shift hours Work Environment * Remote call center environment. On-site training is possible. * Open to eligible states Experience Level Intermediate Level Pay and Benefits The pay range for this position is $37440.00 - $41600.00/yr. 401K w/ 5% matching; day-1 vestment period 15 days PTO 8 Holidays + 2 Floating Days Health/Dental/Vision/Life; Coverage day-1 Gym Reimbursement Volunteer Hours Flexibility/Hybrid/Remote** Workplace Type This is a hybrid position in Morrisville,NC. Application Deadline This position is anticipated to close on Jul 29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.