New

Customer Service Representative

TEKsystems
$19.50 / hr
life insurance, sick time, 401(k), retirement plan
United States, Washington, Richland
Jul 17, 2025
Are you passionate about delivering exceptional service and building meaningful relationships? As a Member Experience Specialist, you'll be the voice of our credit union-supporting members through phone and email, solving problems with care, and helping them discover products that make their financial lives better. What You'll Do * Be a trusted guide for members-answering questions, resolving issues, and ensuring every interaction ends on a high note. * Take ownership of member concerns with empathy, urgency, and follow-through. * Spot opportunities to deepen relationships by recommending relevant products and services. * Collaborate with your team and leadership to continuously improve the member experience. * Stay sharp by keeping up with policies, procedures, and industry regulations. What You Bring * 1+ year of experience in a customer service role. * A member-first mindset with excellent communication skills. * Confidence using Microsoft Office and navigating online systems. * A knack for solving problems creatively while staying within guidelines. * The ability to juggle multiple tasks and prioritize with ease. * A team spirit and a proactive attitude. Why You'll Love It Here * A supportive, collaborative team that values your voice. * Opportunities to grow your career in a mission-driven organization. * Training, mentorship, and tools to help you succeed. * A culture that celebrates innovation, inclusion, and service. Ready to make an impact? Apply today and help us build stronger financial futures-one member at a time. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: * Medical, dental & vision * 401(k)/Roth * Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health and Dependent Care Spending Accounts (HAS & DCFSA) * Transportation benefits * Employee Assistance Program * Time off/Leave (PTO, Vacation, or Sick Leave) Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Richland,WA. Application Deadline This position is anticipated to close on Jul 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.