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Human Resources / Accounts Payable Coordinator

HEI Hotels & Resorts
life insurance, vision insurance, 401(k)
United States, Hawaii, Lahaina
Sep 03, 2025

About Us

Set along the pristine Kaanapali Beach shoreline is The Whaler Resort on Ka'anapali Beach, a condominium resort that exudes leisure and relaxation. Comprised of two 12-story towers on six acres of lush tropical landscaping, guests spend days dipping in the pool, catching sunsets on the beachfront, and unwinding by the fire pits. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice and we are excited to have the opportunity to talk to you about opportunities to join our team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems. Assist in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.

Essential Duties and Responsibilities

Human Resources

  • Assist associates whenever possible with requests and/or information. Attempt to answer associate questions and/or address associate concerns in a timely manner.

  • Assist in the recruiting, screening and interviewing for all management and non-management hotel positions. Assist the Human Resources Director or Human Resources Manager in directing and instructing the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and effective associates. Schedule interviews and process related paperwork.

  • Create and update Human Resources bulletin boards and other posting locations as needed.

  • Distribute paychecks as needed.

  • Maintain accurate and updated department and associate files.

  • Explain elements of various benefits to associates as required and assist with enrollment and claims processing.

  • Assist with associate relations events and recognition, as needed, e.g. Associate of the Month program, Associate Anniversary Awards program, etc.

  • Process benefits enrollments and other functions electronically, as required.

  • Monitor and update job requisitions as required. Communicate hotel job openings internally and externally, via bulletin board postings, telephone, letters, referral contacts, telephone Hot Line, etc. pursuant to Company policy.

  • Coordinate all other pre-selection activities, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures.

  • Process all transfer requests in the required time frame.

  • Respond to all interviewed applicants via telephone or letter within required time frame.

  • Assist Director of Human Resources or Human Resources Manager in achieving goals and objectives as identified in hotel annual Affirmative Action Plan (AAP).

  • Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.

  • Prepare correspondence and memos as needed.

  • Maintain applicant flow log/data.

  • Ensure all new hires and existing associates possess proper employment eligibility verifications.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job-related duties as assigned.

Accounts Payable

  • File and distribute credit card cancellations, bulletins and credit warnings. Process and follow-up on all returned checks accepted as cash payment

  • Ensure excellent service and guess correspondence with credit card and payment inquiries.

  • Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies. Bill out credit cards (AMEX, DINERS, etc.). Maintain accurate and legible logs for all credit cards.

  • Reconcile credit cards monthly to General Ledger.

  • Set up new vendor accounts in accordance with established policy.

  • Verify that purchasing procedures are followed, i.e.: purchase order price compared to invoice price, purchase order quantity compared to invoice quantity, ensure that the purchase order number is valid. Maintain an accurate, up to date Purchase Order Log.

  • Route invoices with purchase order attached to department heads and Executive Committee members for approval. Ensure account coding is accurate and all invoices are being returned on a timely basis.

  • Process all approved invoices for payment -- ensure all appropriate signatures and back-up attached.

  • Pay all hotel invoices in a timely manner- ensuring accuracy of amount paid, account coding, invoice extension and that all discounts are taken.

  • Reconcile outstanding checks with AP aging report, monthly.

  • Handle all vendor inquiries and reconcile vendor statements.

  • Maintain open invoices file, paid invoices file and voided check file in an organized and up-to-date manner.

  • Interface checks and submit a log of all manual checks to the Controller.

  • Participate in Monthly closing

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job related duties as assigned.

Qualifications and Skills

  • Hotel experience preferred.

  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals.

  • Able to set priorities, plan, and delegate.

  • Strong organizational skills with attention to detail.

  • Written communication skills to be concise, well organized, complete, and clear.

  • Ability to work effectively under time constraints and deadlines.

  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

  • Experience in Hotel or Hospitality related Finance and Accounting.

  • Ability to compile facts and figures.

  • Must be computer savvy and have the ability to operate personal computer and calculator.

  • Experience with Microsoft office software is required.

Compensation

Salary Range: $30.00 - $32.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental
programs through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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