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Principal Business Risk & Controls Advisor - Consumer & Retail

First Citizens Bank
United States, North Carolina, Charlotte
128 South Tryon Street (Show on map)
Jul 22, 2025
Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Raleigh or Charlotte, NC, or Phoenix, AZ. Raleigh, NC or Phoenix, AZ is preferred location.

As a first line of defense risk professional, the Principal Business Risk and Controls Advisor acts as a subject matter expert and is responsible for Business Unit (BU) risk activities in adherence with the Company's Risk Appetite and Corporate Strategy. Oversees the management of business risks and controls across all risk types. Facilitates and supervises execution of risk policies, standards, procedures and/or program requirements. Provides expert advisory services to manage risks. Leads effective communication between the business, the 2nd & 3rd line, and regulators. Develops and implements first line risk strategies that achieve shared department goals in alignment with wider risk management objectives. This role may provide indirect leadership or mentor-ship to other first line risk associates.

Additional Responsibilities include:

  • Enable Consumer and Retail business segments, including product and marketing, through risk and control consultation
  • Support timely identification and response to business unit top and emerging risks, issues, and risk events
  • Drive quality risk advisory for Consumer and Retail business segments to support FCB's risk transformation deliverables

Responsibilities

  • Risk Strategic Activities - Partners with Business Risk & Controls leader and senior management to oversee risk management strategies ensuring key risks are appropriately managed and are aligned. Develops and leads implementation of BU risk considerations for business/strategic plans. Reviews and challenges risk programs outputs, ensuring bank, framework, and regulatory alignment.
  • Business Risk Management Support - Supports the execution and implementation of policies, standards, and procedures with BU associates in alignment with the Company's risk management framework. Oversees the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Collaborates with BU and stakeholders to develop and execute on action plans and mitigation strategies to address root causes & prevent recurrence. Demonstrates an understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Interprets business trends and drivers to identify underlying patterns, interdependencies and emerging opportunities and risks. Partners with cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy, and ensure alignment with broader risk management and governance objectives.
  • Regulatory and Internal Audit Engagement - Participates in regulatory and Internal Audit inquiries, examinations, and audits in collaboration with internal stakeholders. Guides the business development of regulatory submissions, response and reporting requirements, driving accuracy, completeness, and timely submission. Monitor regulatory developments and findings and assesses their potential impact on the organization's risk profile and regulatory compliance.
  • Risk Governance & Reporting - Oversees the implementation of program policies, standards, and procedures, and overall BU risk and control performance. Communicates key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF). Advises BU senior leadership in relevant risk governance meetings utilizing understanding of the BU operations, risks, controls and related laws and regulatory guidance. Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk.

Qualifications

Bachelor's Degree and 10 years of experience in Financial Services and First Line Risk Management, Enterprise Risk or Operational Risk

OR

High School Diploma or GED and 14 years of experience in Financial Services and First Line Risk Management, Enterprise Risk or Operational Risk

Preferred Qualifications:

  • Bachelor's Degree of higher;area of study in Finance or Risk Management
  • Experience in Consumer and Retail, products and marketing in risk management
  • Knowledge of risk techniques, practices, and control frameworks
  • Knowledge of various banking and government regulatory requirements and processes
  • Knowledge of regulatory guidance pertaining to enterprise risk and operational risk
  • Ability to work effectively with associates, senior management and various committees

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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