ASR-IT Manager, Student Data Analytics

ASR-IT Manager, Student Data Analytics

About the position
The ASR-IT Student Data Analytics (SDA) Manager leads a team responsible for delivering data analysis, business intelligence, and operational reporting solutions that inform decision-making across Academic Support Resources and the broader University of Minnesota community. This role combines strategic leadership, technical oversight, and stakeholder engagement to ensure that student-related data is accurate, accessible, and actionable. The manager oversees analytics project prioritization, team development, and cross-functional collaboration while advancing data governance, innovation, and institutional goals related to student success, equity, and operational excellence.

The position requires strong leadership in data strategy and the ability to translate complex data into insights that drive continuous improvement across the student experience.
Academic Support Resources supports hybrid and flexible working arrangements. Work arrangements are determined in coordination with supervisors depending on the nature of the unit and position. The arrangement for this position will be determined upon hire between employee and supervisor.

Essential Functions
Leadership and Management: 55%

• Provide strategic and operational leadership for the Student Data Analytics team, overseeing team priorities, performance, and professional development.
• Define and implement strategies for the ongoing support of student data operational reporting, including ongoing maintenance; needs assessment; and report delivery.
• Foster a collaborative, innovative, and accountable culture aligned with ASR and University goals.
• Serve as a liaison for student data initiatives with the Office of Information Technology and other institutional stakeholders.
• Incorporate equity-minded approaches to data analysis, ensuring insights support inclusive policies and practices across the institution.
• Explore emerging technologies and methodologies in analytics (e.g., AI/ML, predictive modeling) to inform strategic decision-making.
• Serve as a joint product owner within our UM Analytics platform. Leading efforts to develop, maintain, and enhance an established OBIEE (Oracle Business Intelligence Enterprise Edition) cloud platform.

Operations and Project Management: 30%

• Direct the execution of data analytics and reporting initiatives through established intake processes, prioritization frameworks, and project management protocols.
• Ensure projects meet milestones, comply with quality standards, and maintain system resilience through disaster recovery planning and issue resolution protocols.
• Manage established work intake processes for analytics and operational reporting work, making adjustments as needed to support work prioritization and flow.
• Oversee initiatives to develop and maintain documentation adhering to data governance standards.
• Provide high level guidance and at times verify data modeling code and methodologies. Understanding grain level data and star schemas.
• Develops, maintains, and uses cloud visual analytics platforms such as tableau.

Stakeholder and Cross-Functional Engagement: 15%

• Cultivate partnerships with ASR, Undergraduate Education, and university-wide stakeholders to ensure data solutions meet evolving business needs.
• Lead cross-functional initiatives that improve institutional data capabilities and operational efficiency.
• Represent ASR-IT, ASR, and/or Office of Undergraduate Education in cross-functional initiatives.
• Partner with Enterprise Data Management & Reporting (EDMR) to promote data quality, stewardship, and compliance with privacy and security policy

*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.

Required Qualifications

• BA/BS plus at least six years of relevant work experience, or master's degree plus at least four years of relevant work experience.
• Experience working with data and reporting in a complex organization.

Preferred Qualifications

• Experience in higher education.
• Experiencing leading and managing individuals.
• Strong technical aptitude, analytical, organizational, and problem solving skills.
• Experience in Oracle PeopleSoft Campus Solutions.
• Experience with coding: SQL, Python, R.

The mission of Academic Support Resources (ASR) is to positively impact students' lives, with a commitment to diversity, equity, and inclusion. ASR values differences and individuality, strengthening its ability to serve the University community. ASR's key units include the Office of Student Finance, Office of Classroom Management, Office of the Registrar, One Stop Student Services, ASR-Information Technology (ASR-IT), and Strategic Initiatives and Operations.

ASR-IT, a unit of 40+ FTE, is the primary IT unit in the Office of Undergraduate Education. This unit supports the University's strategic mission and vision by providing enterprise systems support to the University community. Key business functions include stewardship of critical student finance, financial aid, admissions, student records data, systems, and processes.

Pay Range: $99,243 - $104,332 annually, depending on education/qualifications/experience

Time Appointment Category: 75%-100% Appointment (If job description above does not specify appointment or expected weekly hours, assume a 100% appointment.)

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

This position will remain open until filled.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).