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Senior Security Service Technician

Johnson Controls, Inc.
sick time, 401(k), company vehicle, employee discount
United States, Texas, Houston
Jul 31, 2025
Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer:

  • Competitive pay.
  • Paid vacation, holidays, and sick time -10 days of vacation for the first year (plus sick time).
  • Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
  • Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
  • Encouraging and collaborative team environment.
  • Dedication to safety through our Zero Harm policy.
  • Company vehicle, tools, and equipment provided to complete all jobs.
  • Scheduling and management support.
  • JCI Employee discount programs (The Loop by Perk Spot).

What you will do

The purpose of this position is to troubleshoot and be a service expert working on alarm panels, CCTV systems, and Card access systems; all the while maintaining positive relations with the customer.

How you will do it

  • Locate and alleviate trouble with damaged equipment or wiring.
  • Service, install, troubleshoot, repair, and perform maintenance and inspections on Tyco Integrated Fire & Security products.
  • Capable of working on customers' networks in conjunction with their IT personnel.
  • Testing and commissioning of systems.
  • Service, Installation, and programming of Access Control, CCTV, and Intrusion systems.
  • Training of end-users on TIFS systems.
  • Such other duties as may be assigned by the Supervisor/Manager.

What we look for

Required

  • Fire Alarm License or the ability to acquire in the first 6 months of hire.
  • Electronic Technician Certificate.
  • Valid driver's license.
  • Security installation and/or service experience or equivalent.
  • Must be computer literate, have networking ability, and have a good knowledge of Computer operating systems.
  • Mechanical aptitude and be able to use hand and power tools.
  • Fluency in the English language, with strong written and verbal skills, is essential.
  • Telephone skills, excellent organizational skills, and the ability to work well under pressure.
  • The ability to meet deadlines and commitments and to adjust/adapt to new ideas and procedures is necessary.
  • Commitment to upgrading and continuing their education.
  • Flexibility with hours expected to work.
  • Criminal record checks and driver's abstracts are required.

Preferred

  • Computer Networking Courses.
  • NICET
  • Genetec Certification
  • Software House

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.

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