New

Senior Director, Business Operations

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Aug 03, 2025
Network Development Function The Mass General Brigham Network Development team works collaboratively across the organization to develop, source, nurture, and grow relationships that advance MGB's strategic priorities. The team ensures that existing clinical affiliations are effectively managed while pursuing new partnerships to meet the needs of hospitals, physician organizations, departments, centers, and the system overall. The team will strategically and efficiently evaluate potential targets for mergers and acquisitions, joint ventures, affiliations, and other partnership models to achieve this goal. The network development function will assess which relationships will be most valuable to MGB and its entities, vet potential partners, identify optimal deal structures, execute agreements, and collaborate with planning and implementation teams across the system. The team will focus on capability building by implementing standardized workflows and processes. Summary: Responsible for leading the strategic planning and execution of network development initiatives. Focuses on expanding partnerships, increasing service offerings, and improving access to care across the healthcare system. Ensures the network aligns with organizational growth objectives and enhances the organization's competitive position. Responsible for overseeing the planning, financial performance, and operational effectiveness of business operations across the organization. Leads efforts to develop and streamline processes, improve efficiency, and align departmental goals with organizational objectives. Collaborates with senior leadership to drive network initiatives, operational excellence, and ensure compliance with industry regulations. Works with external affiliates to implement initiatives and advance partnership goals and objectives. Manages network activity across MGB entities, institutes and departments. Essential Functions Leads the development and execution of strategic business and network development plans to support hospital growth and efficiency. Oversees day-to-day operations and ensures alignment with organizational goals and objectives. Manages departmental budgets, forecasts, and financial performance, identifying opportunities for cost savings. Develops and implements process improvements and structures to enhance productivity and operational effectiveness. Works closely with senior management to support decision-making, partnership implementation, and resource allocation. Ensures compliance with healthcare regulations and hospital policies across business operations. Leads cross-functional teams to develop and execute hospital-wide network related initiatives. Develops performance metrics to measure operational success and ensures accountability at all levels. Does this position require Patient Care? No Education Bachelor's Degree Required Master's Degree Required Can this role accept experience in lieu of a degree? No Experience Experience in healthcare business development or network management 8-10+ years required and Experience in a leadership role 5-7 years required and Proven experience in developing and managing healthcare partnerships and networks 5-7 years required and Experience in a hospital or health system setting 3-5 years preferred Knowledge, Skills and Abilities - Strong strategic planning and business development skills. - Excellent negotiation and contract management abilities. - Ability to manage complex projects and lead cross-functional teams. - In-depth knowledge of healthcare market trends and competitive dynamics. - Excellent communication and interpersonal skills for building strong relationships with partners and stakeholders. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.