Business Analyst - User Acceptance Testing

Join a dynamic team at the forefront of Transformation in Global Manufacturing Operations (GMO). Our team collaborates across functions-working closely with business users, developers, architects, and transformation managers-to deliver business-critical solutions. We are passionate about quality, innovation, and ensuring that every solution we deploy meets the highest standards for global partners.

As a User Acceptance Testing resource, you will play a pivotal role in ensuring that our applications and solutions meet user needs and business objectives. You will have the outstanding opportunity to contribute to UAT initiatives from planning through execution, working with multi-functional teams to transform requirements into successful deployments. Your attention to detail and collaborative spirit will help drive operational perfection and continuous improvement across Cisco.

• Responsible to define the scope, objectives, and approach for UAT, ensuring it aligns with business requirements and project goals.
• Responsible for defining and documenting comprehensive test plans, scenarios, and test cases based on business requirements and functional specifications.
• Responsible to Identify and assess potential risks associated with UAT and develop mitigation strategies.
• Collaborate with business users, developers, and other partners to ensure clear communication and alignment throughout the UAT process.
• Coordinate with partner teams on any test support needed from partners
• Maintain open and transparent communication with the UAT team and partners, ensuring everyone is advised of progress, issues, and decisions
• Oversee the execution of test cases, ensuring they are performed accurately and thoroughly.
• Responsible for Order Progression
• Responsible for Defect Resolution & Closure
• Supervise UAT progress, track key metrics, and provide regular status updates to partners.
• Thoroughly detail the results of UAT, including test cases, scenarios, and any issues or defects identified.
• Partner with Transformation Managers, Architects, IT and other impacted partners as part of the test planning and execution phases and communicate test status to all partners through project lifecycle.
• Provide training and onboarding to new testers, ensuring they have the vital skills and knowledge to perform their tasks effectively.

• Bachelor's degree in Computer Science, Information Technology, Supply Chain Management, Industrial Engineering, or equivalent.
• 5+ years of direct experience in Supply Chain Operations, Manufacturing, Materials, or Inventory domains.
• Prior experience in UAT, QA, or test management.
• Experience with Software Development Lifecycle (SDLC) and Agile methodologies.
• Experience with test management tools such as Qtest or Rally.
• Knowledge of SQL querying.

• Ability to identify, assess, and mitigate risks associated with testing.
• Demonstrated ability to train and onboard new testers optimally.

Cisco is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.