Senior Engineer, Modern Platforms Cloud Managed Services - Azure (East Coast)

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.

The Role
Presidio is seeking a Senior Cloud Managed Services Engineer (Azure) to join our team in a remote capacity. The Sr. Cloud Managed Services Engineer will work with our customers on their mission-critical solutions running in Azure and AWS, providing both engineering guidance and technical support. Our team of engineers work hand in hand with our Professional Services teams, providing an end-to-end experience for our customers. To succeed in this role, you must be self-driven and motivated with a strong work ethic and a passion for improving the cloud experience for customers.

Interview Note: Applicants may be asked to visit a nearby Presidio office for a face-to-face interview. Proof of active cloud certification(s) is required.

Time zone Requirements:

Must be able to work EST hours. Located in EST preferred. Flexible and willing to work outside core business hours as required, including on call and escalation support. Location covering continental US time zones,

Travel Requirements:

In this role you will be expected to travel up to 5%.

Responsibilities include:

• Driver for the enhancement of Presidio Azure Managed Services offerings and delivery platform
• Leadership role in attaining Azure Expert MSP designation
• Leadership role in improving existing Azure CSP support processes and overall program delivery
• Subject matter expert in cloud and multi-cloud infrastructure and providing senior level technical guidance on all infrastructure-related systems, tools, and applications.
• You will work directly with customers to onboard them to our Azure Managed Services offerings and serve as the subject matter expert for their cloud infrastructure
• Deep experience, extreme ownership and strong problem-solving skills to individually debug, resolve and provide root causes for our customers most complex issues
• Document resolutions to internal knowledge base and support cross training knowledge including leading training initiatives
• Improve the optimization, redundancy, and stability of customer cloud environments

Required Skills and Professional Experience:

• Proof of active cloud certification(s) is required.

Mandatory expert level expertise (4-6 years of experience) with:

• Experience supporting customers under the Azure CSP partner model
• Ability to drive technical conversations with customers related to our Azure Managed Services offerings and day-2 operations in the cloud
• Automation: Terraform, Powershell, ARM Templates, Azure Automation
• Identity & Access Management: Lighthouse, Policy, RBAC, PIM, AAD, Management & Resource Groups
• Networking: Network Topologies, Site-to-Site VPN, Virtual Network build and troubleshooting, Express Route

Secondary experience (2-4 years of experience) with:

• Kubernetes/AKS understanding & troubleshooting
• Azure Native Backup and Patching Automation
• Observability: Log Analytics, Network Watcher, Azure Monitor
• Security and Governance: Defender, Advisor, Sentinel, Policy

Highly preferred:

• Previous Managed Services experience at an Azure Expert MSP partner
• Customer-focused support role history
• Datadog expertise
• Active Cloud service provider certifications

Your future at Presidio

JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.

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Applications will be accepted on a rolling basis.

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.

Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

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