Manager Supply Chain Procure to Pay

Summary:

Under the supervision of BH Finance and Supply Chain Leadership - Manager, Supply Chain Procure to Pay is responsible for managing and coordinating the procurement and pay operations for the system, continually driving to improved quality and greater efficiency. Operational standards must provide a high-level of customer service and operational support to the caregivers and departments Supply Chain supports across all BH facilities.

Responsibilities:

* Creates and maintains quality assurance and practice standards in accordance with established system policies, procedures, and objectives. Recognizes or anticipates problems and works to address and solve issues immediately.

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* Development of effective budgeting and utilization of resources - people, financial, material, and equipment - to achieve agreed upon goals and objectives. Ensures activities support BH strategies while maintaining fiscal responsibility.

* Plans, coordinates, monitors, and oversees procurement and pay department activities to ensure effective operations to improve efficiency, productivity, and cost containment.

* Effectively and continually communicates with customers and manages staff to facilitate the flow of operations. Facilitates continuous performance improvement by encouraging innovation and measuring results.

* Manages Procure-to-Pay (P2P):

o Procurement: The management of enterprise procurement/purchasing of stock and non-stock supplies, equipment, and services for assigned facilities. This includes ensuring purchase order placement is done in accordance with system standards and policies.

o Accounts Payable: The management of enterprise payment including Purchase Orders, Invoice Submissions, Request for Check, and Expense Reports. This includes ensuring payments are made in accordance with system standards and policies.

* Establishes and maintains policies, procedures, and controls to streamline workflows, eliminate bottlenecks, and optimize the P2P model, connecting it to business stakeholders needs.

* Designs and monitors key performance metrics to measure the effectiveness of procure-to-pay processes and systems, addresses any areas of concern, and promptly escalates critical issues.

* Is fervent about the quality, usefulness, and architecture or Supply Chain data records, databases, electronic and paper files, and standard work documents

* Is accountable for timely investigation and solving issues resulting in procure and/or pay issues, including match exceptions, however caused. Implements improvement processes to prevent recurrence.

* Reporting and Analysis: Monitors key performance indicators, analyzes performance data and metrics, and provides reports and recommendations to improve.

* Team Leadership and Development: Leads, trains, develops, and mentors a team of purchasing and accounts payable resources, supporting continuous improvement and driving team performance.

* Responsible for regulatory and policy compliance. Works with auditors through processes and responds to inquiries and requests.

* Acts in accordance with the principles of the BH Corporate Compliance Program and Code of Conduct.

* Performs other duties and responsibilities as required including duties of subordinates to assist with workload.

PERFORMANCE STANDARDS:

* Effective utilization of resources for optimizing productivity and quality

* Development and implementation of a continuous quality improvement system

* Customer Centric Focus and operations to support customer centric operations

* Fiscal responsibility and oversight

* Positive feedback from and relationships with colleagues and staff

Other information:

EXPERIENCE:

* Bachelor Degree in Business or Health Administration, Legal, Finance, Clinical, Supply Chain or equivalent combination of education, training, and experience

* 7-10 years of operational and systems experience in supply chain financial operations, covering procurement and payment processing, preferably in a healthcare setting.

* Progressively more responsible related management experience, preferably gained in a similarly diverse and operationally complex health care environment.

SKILLS/KNOWLEDGE

* Procurement technology, ERP systems. Microsoft Office products

* Data analytics and performance metrics

* Communication skills (verbal, written, visual)

* Leadership and team management necessary to organize and direct a system support service

* Critical thinking and problem-solving

* Adaptability and continuous learning

* Healthcare financial management expertise (optional, but a plus)

* The ability to exercise considerable independent judgment in the performance of management duties.

* An elevated level of people skills to effectively represent BH and Supply Chain in interaction with all levels of personnel within and outside the organization.

INDEPENDENT ACTION:

Performs and manages others independently within BH and Supply Chain policies and practices. Refers specific complex problems to leadership when clarification or guidance is required.

SUPERVISORY RESPONSIBILITY:

Supervisory responsibility for up to 100 FTEs

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Brown University Health Corporate Services, USA:RI:Providence

Work Type: Full Time

Shift: Shift 1

Union: Non-Union