Summary of position/daily activities:
- Collaborate with stakeholders to elicit and document business and system requirements, working closely with business and IT teams to analyze requirements and identify solutions.
- Analyze business processes and workflows, identify improvement opportunities, and document processes and outcomes.
- Elicit requirements from stakeholders by conducting interviews, workshops, survey/questionnaires, prototypes, documentation analysis, and other requirements gathering techniques.
- Translate business needs into clear functional specifications, user stories, and create mock-ups.
- Write and maintain detailed functional specifications and requirements for new or modified systems.
- Facilitate requirement review and validation sessions with client and development teams.
- Maintain traceability of requirements throughout the project lifecycle.
- Support development and QA teams during implementation and testing.
- Manage changes to requirements through formal change control processes.
- Assist in user acceptance testing (UAT), help develop test plans, and support defect resolution.
- Create or assist in creating user documentation, user guides, training materials, and conduct training sessions for system users.
- Monitor and document post-implementation problems.
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Basic qualifications/experience (the required qualifications which are critical to be considered for the position:
- Bachelor's degree in Business, Computer Science, Information Systems, or related field
- 1 to 3 years of experience in requirements analysis, business analysis, or testing
- Strong analytical and problem-solving skills
- Excellent written and verbal communication abilities
- Ability to work collaboratively in cross-functional teams
- Strong attention to detail and organizational skills
- Experience with business process documentation and analysis
- Ability to manage multiple tasks and projects while maintaining clear documentation
- Works effectively with cross-functional teams and stakeholders
- Familiarity with Agile/Scrum methodologies and SDLC
- Experience with tools like JIRA, Azure DevOps, MS Suite (Word, Excel, Visio, PowerPoint)
- Candidates must be a U.S. Citizen and able to obtain a security clearance
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Desired skills/certifications (any additional skills desired but not required to be considered for the position):
- Experience with Federal Financial Systems
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- Certified Scrum Master or other Agile methodology certification
- Certification in Business Analysis (e.g., CBAP, CCBA)
- Knowledge in process improvement models such as CMMI, Lean Six Sigma
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