OVERVIEW OF THE COMPANYFox Corporation
Under the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.
JOB DESCRIPTION
The Director of Client Services at Fox Corporation will lead a team of Account Coordinators dedicated to delivering outstanding service to both internal stakeholders and external partners. The Director is a strategic leader responsible for overseeing client relationships, guiding a team of client service professionals, and ensuring the successful execution of advertising campaigns. This role plays a pivotal part in driving client satisfaction, revenue growth, and cross-functional collaboration. The ideal candidate brings deep industry knowledge, leadership experience, and a passion for building lasting partnerships across a dynamic advertising landscape. A SNAPSHOT OF YOUR RESPONSIBILITIES Team Management
Responsible for interviewing, hiring, and onboarding the Account Coordinators Lead, mentor, and develop Account Coordinator team to be best-in-class client services organization with a focus on managing the day-to-day responsibilities of the team who are at varying experience levels to achieve excellence in campaign stewardship and client relationships. Set clear performance expectations, conduct regular business review meetings, and conduct year-end evaluations
Campaign Execution and Operational Excellence
Utilize reporting to analyze account assignments and workloads across the team Resolve escalations quickly and effectively, ensuring Client and Sales trust is maintained Collaborate with Yield teams to manage at risk campaigns and solve for under-delivery issues Join forces with Commercial Operations, Finance and or Master Data Management to ensure deals are properly booked, coded and managed for flawless billing process to ensure timely payment of invoices Partner with Training team to create and maintain training materials and documentation to ensure team performance is uniform and consistent
Cross-Functional Collaboration
Collaborate with VP Client Services team in the refinement and management of all account management group processes and inter-company coordination. Partner with other Client Services Directors to ensure unified process of best standards Attend weekly Sales leadership, AE, and marketing meetings; contribute with relevant updates representing the AC team Advocate interests of Client Services team by collaborating with all intradepartmental teams including but not limited to Sales, Commercial Operations, Brand Partnerships, Yield, Technology, Analytics & Reporting and Finance
Culture
Foster a positive culture to encourage engagement, motivation, and team morale and growth. Share information from other departments to guide team in successful order stewardship. Coaching and mentoring ACs through professional development initiatives to promote continuous learning and growth within the team and company.
WHAT YOU WILL NEED
Demonstrable success in managing teams, providing stellar client service and campaign management while creating a positive work environment Proven track record to successfully interview, hire, onboard and train employees Demonstrates an ability to take initiative, call out redundancies, work with a sense of urgency, sound judgment and ability to problem-solve, and prioritize Evidence of ability to create process, training and/or professional development materials Demonstrates competent, highly successful and inspiring leadership style Proven to have strong relationships with internal departments and Sales partners Ability to be agile and has a willingness to pivot and learn new things Growth mindset and results-oriented 10 years experience successfully managing and leading a team of employees in the traditional advertising space Excellent communication and follow-up skills Proficient in MS suite of software, including Excel, MS Word, PowerPoint
NICE TO HAVE
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $140,000.00-191,000.00 annually. This role is also eligible for an annual discretionary bonus, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.
View more detail about FOX Benefits.
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FOX
paid time off, 401(k)
Aug 05, 2025