HIV Outreach Supervisor

• PTP Operations:

• Oversee delivery of services

• Manage program workplan and deliverables

• Optimize schedule utilization to meet/exceed capacity and visit benchmarks

• Collaborate with PTP medical director, physician, and IDC program director on program monitoring, strategic planning, and capacity-building

• Liaise and collaborate with the testing providers and PDPH/DHH marketing vendor

• Coordinate efforts to recruit and retain patients in HIV prevention services

• Coordinate professional education and provider-level training on telehealth-based screening, assessment, and prescription of PrEP and nPEP at least annually

• Assist patients in linkage and navigation of the healthcare system: insurance enrollment and co-pay assistance enrollment, linkage to primary care, mental health, substance use, and housing programs;

• Iterate program's resource and referral guide regularly based on new resources, staff experience, feedback, and input

• Be available and responsive to program staff, including during scheduled untraditional business hours

• Track unreimbursed services and arrange payment from grant or other funds

• Lead PTP team meetings, case conferences, and facilitate professional development opportunities for program staff

• *Represent PTP program internally and externally; present on program independently and in conjunction with PDPH/DHH

• Coordinate program schedules, staff coverage and time off

• PTP Management and Leadership:

• Staff hiring, supervision, performance evaluation, and personnel management

• Monitor adherence to program workflows and update or re-train as needed

• Actively participate in PDPH/DHH meetings, learning collaboratives, health equity initiatives, and EHE activities;

• Serve as primary point of contact between Jefferson Einstein Philadelphia and PDPH/DHH;

• Collaborate with community partners

• Solicit feedback from patients and community members on PTP services and implement improvements in response to patient input

• Enhance positive healthcare outcomes and community awareness about HIV/AIDS, impacting community health through education, community outreach and engagement, linkage, referrals and direct service delivery

• Identify and evaluate models that transform sporadic users of health care into regular and continual users of healthcare, and identify effective methods to support and retain clients in care
• Promptly attend staff meetings, in-services and trainings

• PTP Reporting, Evaluation, and Continuous Quality Improvement:

• * Data collection, outcome measurement, monitoring, and reporting

• * Track progress using CareWARE, EMR, and MS excel as appropriate. Use data to identify needs assessment and conduct quality improvement activities

• Ensure all required reports are submitted completely and on time

• Collaborate on program evaluation/research; maintain current CITI training and conflict of interest/financial disclosures

• Author conference abstracts on program and present on program when accepted

• Disseminate program results and best practices

• Other projects/duties as assigned

Minimum Education and Experience Requirements:

• Master's degree in public health, social work, or health administration or the equivalent years of relevant work experience (required)
• Experience in project management and healthcare services coordination.
• Experience working on health projects serving marginalized populations.
• Experience providing staff supervision or personnel management.
• Experience working on HIV, sexual health promotion, and grant-funded initiatives .