Job Details
Level |
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Experienced |
Job Location |
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Fox Theatre - Atlanta, GA |
Position Type |
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Part Time |
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Salary Range |
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$17.00 - $17.00 Hourly |
Job Shift |
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Days, Night, and Weekends |
Job Category |
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Other |
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Description
The Fox Theatre in Atlanta is seeking a qualified candidate for the position of Private Events Lead.
The Private Events Lead at the Fox Theatre plays a vital role in the successful execution of private events across the venue, with a primary focus on beverage service and guest experience. Reporting to the Private Events Manager, this hands-on position is responsible for coordinating front of-house event logistics, supervising bar staff, and ensuring service standards are upheld throughout all private functions held in Fox Theatre event spaces. The Private Events Lead acts as the on-site point of contact for bar operations during events, ensuring bars are fully stocked, staff are prepared and informed, and service is executed efficiently and professionally. This role requires excellent leadership, communication, and organizational skills, as well as the ability to respond to real-time event needs and client requests. In addition to maintaining high levels of hospitality and presentation, the Private Events Lead helps train and support part-time staff, monitors compliance with health and alcohol service regulations, and ensures all event activities align with the Fox Theatre's service standards. This position is ideal for an experiencedhospitality professional who thrives in fast-paced environments and takes pride in delivering memorable guest experiences.
Major Responsibilities:
- Responsible for overseeing the execution of beverage service during private events, acting as the on-site point person for setup, service, and breakdown.
- Ensures all bar areas are properly stocked, organized, and staffed prior to guest arrival.
- Responsible for monitoring service flow, addresses real-time issues, and ensures consistent delivery of high-quality guest experiences.
- Responsible for post-event coordination that includes breakdown process and verificationthat all bar areas are cleaned, restocked, and secured according to Fox Theatre standards.
- Supervises part-time bar and service staff, ensuring that team members are well informed and prepared for their responsibilities.
- Coaches and mentors on the floor, reinforcing the Fox Theatre's Five Star guest service expectations while fostering a professional and positive work environment.
- Assists with the training of new staff, ensuring proper service procedures, product knowledge, and adherence to safety and hospitality protocols.
- Maintaining an active and approachable presence during events, the Private Events Lead is responsible for ensuring guests receive
attentive and professional service throughout their experience. - Support the bar team in delivering timely and knowledgeable service, assist with VIP and client-specific requests, and help resolve any service issues promptly.
- Manages inventory during events by monitoring stock levels and ensuring supplies are properly used and replenished.
- Participates in monthly inventory counts of all private event beverage products, ensuring accurate tracking and accountability.
- Ensures all equipment is used safely and stored correctly, and report any damages or maintenance needs to management.
- Ensures compliance with local health, sanitation, and alcohol service regulations is strictly enforced under their supervision.
- This position requires strong coordination across departments, as the Private Events Lead works closely with the Private Events
Manager, culinary team, Affairs to Remember (ATR) and other internal stakeholders to ensure seamless event execution. - Communicate effectively with staff to implement service strategies and event plans, while also sharing guest feedback and
operational insights with leadership. - Supporting a high level of collaboration, the Private Events Lead helps ensure consistency and excellence across all aspects of private event service.
- Other duties as required.
Qualifications
Knowledge, Skills, & Qualifications Required:
- 1+ years of experience in hospitality, catering, banquets, bar service, or event operations.
- Strong multitasking skills with the ability to switch between roles as needed.
- Excellent customer service and communication skills.
- Knowledge of responsible alcohol service policies and local liquor laws.
- Strong attention to detail and ability to work efficiently under pressure.
Knowledge, Skills, & Qualifications Preferred:
- Experience in high-end hospitality, private events, or entertainment venues.
- Certification in responsible alcohol service (e.g., TIPS).
- Food handling certification (e.g., ServSafe).
- Familiarity with luxury service standards and fine dining etiquette.
Education & Experience Required:
- A High School diploma / Equivalent / Equivalent Experience.
- Customer Service Experience.
- Basic Knowledge of Food Safety and Hygiene Practices.
- 1+ years of experience in a food service or hospitality setting.
Education & Experience Preferred:
- ServSafe Certification or Equivalent.
- Previous Experience in High-Volume Event or Catering Settings.
- 1-2 Years of Food and Beverage Experience.
- Experience working in higher-end venues, private clubs, or premium guest service environments.
Essential Physical Requirements:
- Must be able to lift to 50 pounds at a time.
- Stand for long period of time in a fast paced environment.
- May be exposed to temperature changes, handling both hot and cold food items.
- The work environment is lively, with the need for excellent coordination and communication between various departments during
busy events.
Other Requirements:
- Must be able to work variable shifts including days, nights, weekends, and holidays as needed.
- Successful applicants must be able to pass a post-offer, pre-employment background check.
About the Fox Theatre The Fox Theatre is one of Atlanta's premier venues for live entertainment, welcoming more than 250 performances a year in its 4,665-seat theatre. From concerts to ballets, comedy, and movies, the historic venue attracts more than 500,000 visitors annually. The theatre also hosts over 100 annual private events like wedding receptions, trade shows, corporate meetings, and association functions in two fabulous ballrooms. The Fox's premium Marquee Club presented by Lexus, is a 10,000-square-foot, three-story luxury bar accessible to all Club Level ticket holders or annual members of the Fox Theatre. As a 501(c)(3) nonprofit arts organization, the Fox Theatre stands today as a fiercely protected landmark and a nationally acclaimed theatre. The Fox Theatre proudly acknowledges its partners for their generous support: Coca-Cola, Lexus, Georgian Terrace Hotel, Georgia Natural Gas, and Regions Bank. Tickets for all events are available at FoxTheatre.org, or toll-free at 855-285-8499. Stay connected by following the Fox Theatre on social via @theFoxTheatre on Instagram, X, and Facebook. Notable accolades include 2024 Billboard Magazine #1 Highest Grossing Theatre Worldwide (2,001-5000 capacity); 2024 VenuesNow Magazine #1 Year-End Top Stops (2,001-5,000 capacity); 2024 Pollstar Magazine #3 Theatre Worldwide in Tickets Sold; and 2022 IEBA Theatre of the Year. About the Marquee Club Presented by Lexus
The Marquee Club Presented by Lexus is the Fox Theatre's premium club space open to Club Level seat holders or annual Members only. Adjacent to the theatre, the Moroccan and Middle Eastern-style club is 10,000 square feet of luxury space that includes five premium bars; and three rooftop environments, including the climate-controlled Conservatory, patio-covered Arcade Terrace, and outdoor Rooftop Terrace. Open only during public events at the Fox Theatre, the Marquee Club offers a premium pre-show through post-show experience with benefits including early entry, private restrooms, 2 alcoholic beverages per event, pre-show food, onsite activations during select events, and more. Additional amenities include priority pre-sale ticketing notifications, concierge guest services, and self-parking access to an adjacent lot for some membership levels. Whether on the front lines or behind the scenes, every single member of our staff plays a vital role in the memory-making experience we call "The Fox Experience". The members of our staff are held to the highest Guest Service Standards. Seeing a smile on the face of every guest and knowing that you are taking part in the making of a memory that will last forever is just one of the many perks of working at the Fox.
Fox Theatre, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Fox Theatre complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Fox Theatre expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. The Fox Theatre is located at 660 Peachtree Street NE, Atlanta, GA 30308.
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