New

Analyst - Facilities

TEKsystems
$25.00 - $28.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Missouri, St. Louis
Aug 09, 2025
Description This role demands extensive knowledge of Facilities solutions, including but not limited to pneumatic tubing, temperature monitoring, and building automation technologies. The analyst collaborates with Facilities, IT, and Engineering teams to deliver insights that drive efficiency, compliance, and sustainability. Additional Skills & Qualifications Proven experience in providing escalated technical support for complex, high-priority issues that require expert-level troubleshooting and problem resolution. Ability to perform in-depth root cause analysis for facilities systems failures, identifying systemic issues and recommending long-term fixes. Experience in diagnosing and resolving issues related to the integration of facility systems with IT infrastructure and physical security solutions. Works independently to understand workflows and applies technical knowledge to assist end users. Follow all established procedures. Creates clear documentation for education, knowledge share for team and procedure/policy requirements. Utilizes critical thinking to decipher workflows to understand adjustments needed to application deployments. Understands basic technology infrastructure to assist with any new functionality, break/fix or application replacement. Provides a proactive rounding experience to the market, and cross. Collaborates with other team members in other markets for lessons learned, opportunities, and shared ideas. Ability to develop and maintain internal knowledge bases for troubleshooting, maintenance, and support procedures. Follows appropriate escalation workflows to level 4 product teams. Provides Level 4 product teams a feedback loop from the market user base, for product questions, iterations and opportunities. On-call availability is a requirement. Deep, hands-on understanding of facilities management systems while being able to troubleshoot, resolve issues, and provide expert guidance. The role also demands strong leadership capabilities to manage escalated technical support issues, mentor junior teams, and collaborate cross-functionally with other departments and vendors. 100% remote Can not support visas at this time Pay and Benefits The pay range for this position is $25.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 21, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.