Manager, Audit and Recovery

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will lead a high-performing team responsible for identifying, pursuing, and recovering overpayments on behalf of Vizient clients. You will assist in the pursuit of large strategic vendor overpayments, manage daily recovery operations, drive project initiatives, and ensure compliance with contractual and organizational standards. As the primary escalation point for complex vendor recovery opportunities, you will oversee performance reporting, support invoicing, and collaborate cross-functionally with clients, account teams, and internal stakeholders.

Responsibilities:

• Lead the audit and recovery team in identifying and resolving vendor overpayments across multiple client accounts.

• Analyst large datasets to prioritize high-value recovery opportunities and develop effective strategies.

• Coordinate with clients, suppliers, and internal teams to ensure timely resolution of overpayments.

• Manage vendor communications to recover funds through refunds or credit memos.

• Collet and organize supporting documentation such as invoices, contracts, and payment records.

• Monitor and follow up on outstanding recovery items based on financial impact and contractual terms.

• Review and approve recovery findings for accuracy, clarity, and compliance with standards.

• Oversee tracking and reporting of recovery efforts using dashboards, audit systems, and KPIs.

• Provide performance updates to senior leadership and participate in client meetings and reviews.

• Drive process improvements, ensure SOP compliance, and contribute to departmental goal setting and execution.

Qualifications:

• Relevant degree preferred.

• 5 or more years of relevant work experience required.

• Knowledge of GPO's, supply chain processes, purchasing data, auditing invoice overpayments and collecting credits and refunds, the different ERP systems used in healthcare, and contracts/tiers/pricing preferred.

• Understanding of healthcare providers and suppliers as well as their relationships with each other a plus.

• Strong analytical skills desired.

• Experience with SQL Server Management Studio, Excel, and Microsoft Access a plus.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.