Branch Secretary (502-CMD)

Job purpose

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers. Incumbent will develop and maintain schedule of events for Branch Managers, to include Parts and Service Managers, as well as develop new revenue streams and business opportunities for the Parts and Service Departments.

Duties and responsibilities

• Greet and direct visitors, answer all telephone calls and route. Fill in for Front Desk Receptionist as needed.
• Take detailed messages and meeting notes.
• Provide timekeeping and payroll duties.
• Maintain files and keep up to date.
• Handle project-oriented duties and complete in a timely manner.
• Promote good welfare among the company and its' divisions.
• Develop new revenue channels and business opportunities via OEM Telemetry.
• Provide vouchering services for the parts and service department.
• Perform other duties as assigned.
• Develop and manage Parts and Service Marketing campaigns to drive walk in business.

Qualifications

• At least 1 year of previous experience
• High School Diploma or equivalent
• Prefer bilingual (English/Spanish) speaking and writing skills
• Mechanical background or knowledge preferred

Knowledge, Skills, and Abilities

• Must have intermediate computer skills in Microsoft Word, Outlook and Excel
• Professional telephone skills
• Great customer service skills
• Organizational skills, with ability to multi-task
• Excellent verbal and written communication
• Must be punctual, with solid time-management skills
• Must maintain a professional appearance

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En Espanol

WPI es una institucio n EEO/AA (igualdad de oportunidad/accio n afirmativa) y no discrimina en base al sexo, edad, raza, color, religion, discapacidad fisica o mental, credo, origen nacional, estatus veterano, orientacio n sexual, infomacio n genetica, identidad de genero, o expresio n de genero en los programas o actividades los cuales opera.