New
Systems Engineer-Google Workspace Administration And SOC 2 Experience Required
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![]() United States, Idaho, Meridian | |
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TEKsystems is currently seeking a Systems Engineer for a 6 month contract to hire permanent opening located in Boise, ID.
***Candidates must have experience with Google Workspace Administration, SOC 2 or Security related policies, Windows and MacOS support.*** *Job Requirements* *Responsible for providing technical assistance to computer users by troubleshooting hardware and software issues, installing new applications, managing updates, and ensuring the smooth operation of desktop systems, often acting as the first point of contact for users experiencing technical difficulties; duties may include diagnosing problems, resolving network connectivity issues, setting up new workstations, and providing user training on software applications. *Resolve support request tickets and document steps taken to resolve them. *Creating and maintaining user guides, technical documentation, and knowledge base articles. *Requisition, setup, and repair employee hardware and software. *Manage lifecycle of company equipment; maintain and track asset inventory through hardware procurement and refresh; ensures systems are up to date with latest software and operating systems, security patches and software, etc. *A deep understanding of Google Workspace products and their underlying architecture is essential, as is staying current with the latest cloud technologies and best practices. *Troubleshoot and resolve end-user issues that come through our services portal, escalate issues to vendors and third-party entities. *You will also assist in developing support documentation for the end-user audience, ensuring that all users have the resources they need to utilize Google Workspace effectively *Oversee Google Workspace management, including Gmail, Calendar, Drive, Groups, Google Sites, and associated policy and account management *Manage the SOC 2 recertification process, working closely with our Information Security Manager and external auditors to ensure a successful outcome. *Lead an internal audit to proactively collect and generate necessary evidence to provide for the recertification process, or at auditor's request. *Maintain the global cyber risk quantification program, and vendor risk management program; performing risk analysis studies to inform business strategy and maintain acceptable protection of an organization's assets as needed. *Manage the global incident response program, from initiation to conclusion and documentation. *Assesses the nature of the incident, determines what resources are needed, and coordinates all efforts to resolve the situation and restore service. *Assists with implementing and enforcing security policies and practices, in accordance with SOC2 auditing requirements with the Information Security Manager. *Stay up-to-date on the latest cloud technologies and best practices. *Identify and solve complex technical challenges *Investigate and resolve VPN and wireless network connectivity issues *Maintain audio video set-up in conference rooms and assist with calls and meetings as needed. *Ensure security, privacy and integrity of resources, data and physical office premises and maintain corresponding systems. *Other duties as assigned *Required Skills/Experience* *Strong understanding of computer hardware and software (Windows and MacOS hardware). *Networking knowledge (basic network troubleshooting, connectivity issues). *Excellent problem-solving and analytical skills. *Effective communication skills, both verbal and written. *Ability to work independently and as part of a team. *Customer service orientation and ability to interact with users of varying technical expertise. *Attention to detail and ability to document technical issues clearly *Experience with Google Workspace applications *1+ year administrating Google Workspace *Proficiency in speaking and writing English and Portuguese. *Experienced or Subject Matter Expert on gathering or generating evidence, and manage the process with the Security & Compliance auditors, including communicating across departments to respond to auditor requests. Additionally, provide quantitative risk assessment, threat and vulnerability assessment practices as needed. *Experienced with Risk Management Program. *Exercise time-management skills and the ability to establish reasonable and attainable deadlines for resolution. *Experience supporting a variety of operating systems including MacOS, Windows, and Linux. *Ability to prioritize and manage several milestones and projects efficiently. *Experience utilizing device management systems (MDM). *Strong experience working with and supporting Audio-Visual hardware and software. *Must possess a keen attention to detail. *Excellent verbal and written communication skills, including the ability to explain technical terminology to non-technical end users. *Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience) *Skills* Windows, System administrator, Active directory, Systems engineering, Support, ios, g suite, soc2 *Pay and Benefits* The pay range for this position is $42.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a hybrid position in Meridian,ID. *Application Deadline* This position is anticipated to close on Aug 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |