Integration Specialist
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![]() United States, New York, Long Island City | |
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Integration Specialist Req ID:
50401 Job Category:
Service/Technical Services Long Island City, NY, US, 11101 Workplace Type:
Remote At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary
Install operating room integration equipment as directed by Integration Specialist II and/or Integration Project Manager. Perform preventative maintenance, troubleshooting, repair, equipment modifications, and installation on all integration equipment serviced by STERIS. Provide high level technical support to Field Service Representatives as needed. Drive STERIS initiatives for growth and development of business. Interact with customers in a professional and knowledgeable basis. Complete administrative requirements as required. What you'll do as an Integration Specialist:
Install operating room integration systems. This includes physical placement of equipment, installation, termination and interconnection of all cables, downloading and configuration of software; and testing of all functions per test documentation as required. On large projects, Integration Specialist I will typically work under the direction of Integration Specialist II or Project Manager Integration. On standard package or projects of short duration (typically less than one week), Integration Specialist I may take lead role in working with local FSR or as directed. Operates with limited direct supervision. Acts as a functional expert liaison with Service Engineering in resolving complex technical issues. Support large project installations under the direct supervision of the Integration Specialist II with oversight of Project Manager. Basic duties include installation, testing, and demonstration of integration systems. May be asked on occasion to: attend, remotely or in person, project meetings, review installation documentation (schematics, specifications, local codes, material takeoffs, etc.), and interface with customers and hospital staff. Provide verbal progress reports to the installation leader/project manager. Perform administrative duties in a timely manner including checklists, Siebel entry, expense reporting, time entry, and others as required. Develop and maintain effective, communicative relationships with customers, managers, support functions and the sales organization. Maintains courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures. Provide suggestions for improvement to product line. Review installation instructions, and service documents. Recommend changes to documentation when applicable. May be asked to assist with warranty calls, field upgrade programs, etc. Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS products and services, identifying opportunities, and passing leads to management and sales. The Experience, Skills and Abilities Needed:
Experience Requirements Associate degree in electronics or similar discipline, plus three (3) years of related experience strongly preferred. Degree requirement will be waivedwith five (5) years' comparable experience. Prefer at least 3 years surgical suite video integration experience.. Excellent knowledge of personal computers, video technology, video cabling, networking, and specific knowledge of Siebel applications and STERIS service programs preferred. Excellent, polished customer interaction skills. Ability to communicate professionally and articulately with customers. Energetic with a desire to learn and develop new skills. What STERIS Offers:
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer:
Pay range for this opportunity is$70,550.00-$91,300.00.This position is eligible forbonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics. We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 18,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by * 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: New York
Req ID:
50401 Job Category:
Service/Technical Services Location:
Long Island City, NY, US, 11101 Workplace Type:
Remote Life at STERIS STERIS Sustainability
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