Salesforce System Administrator

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, Elderplan employees have an opportunity to make a positive impact on the quality of our health plan members' lives.

Reporting to the Salesforce Senior Manager, you will work closely with developers, the junior administrator, and cross-functional stakeholders to turn business needs into well-architected Salesforce solutions at speed. You must be ready to adapt quickly, absorb new information daily, and apply your knowledge immediately. Strong Salesforce expertise as demonstrated by the ability to independently configure, troubleshoot, and optimize complex functionality is required to, be successful in this environment.

This position is hybrid and requires days in office at our headquarters (55 Water Street, New York, NY).

• Collaborate with clients and internal stakeholders to understand business requirements and translate them into effective Salesforce solution.
• Collaborate with various business units to assist in scoping and estimating Salesforce project proposals.
• Foster a collaborative and innovative working environment within the Salesforce delivery team.
• Setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement.
• Responsible for providing hands on expert level assistance to other team members, users, and outside consultants for technical issues.
• Assist in training of new users, and grow the Salesforce.com skill set across the organization.