Posting Date 08/20/25
Application Deadline 08/24/25
Pay Range $19.75 - $30.50 hourly
Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type Unclassified
Department Equipment Services
About the Position As a key member of the Equipment Services team, the Service Writer will be responsible for effectively coordinating and managing the maintenance and repair services for Maricopa County's fleet of vehicles. In this position, it is important to have exceptional communication skills, a strong technical aptitude, and the ability to multitask in a fast-paced environment. About Us The Equipment Services Department supports a fleet of over 3,400 vehicles that journey over 25 million miles a year. Join a team of highly trained professionals who have developed an extensive maintenance and asset replacement program to ensure our vehicles are operating efficiently and safely. Proud to Offer
Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1 Learn more at Work With Us | Maricopa County, AZ
We Require
Two years of proven experience in a customer service role, preferably in an automotive, manufacturing, or industrial environment High school diploma or GED A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis Must possess or have the ability to obtain a valid Arizona driver's license at the time of hire
We Also Value
Automotive service writer experience Experience with FASTERWEB fleet software Three years of experience in an automotive, manufacturing or industrial environment
Job Contributions
Serve as the primary point of contact for fleet maintenance and repair services. Identify customer needs and provide accurate and timely information regarding services, pricing, and estimated completion times Receive and review work orders, ensuring that all necessary information is complete and accurate Collaborate with fleet technicians to schedule and prioritize repair and maintenance tasks Update customers on the progress of their vehicles and address any concerns or questions Upload invoices and process payments for completed services
Working Conditions
Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions
Selection Procedure
Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer. Apply Now!
|