New

Sr. Specialist, Business Segment Operations ($20.00/hr)

First National Bank of Omaha
vision insurance, tuition assistance, 401(k)
United States, Nebraska, Omaha
Aug 21, 2025
At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Our Modern, Flexible Workplace: We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you! It is anticipated that an incumbent in this role will work onsite for three (3) or more days a week and will have a dedicated workspace when working onsite. Work location is subject to change based on business needs. Summary of the Job: To manage the Collateral function, which include but are not limited to; loan review, lien perfection, lien release, monitoring of insurance & taxes, document retention, and research. This role will work collaboratively with partners, vendors, jurisdictions, peers, and leadership to process and resolve collateral issues. The complexity of the work increases with the complexity of the loan and customer relationship. About This Role: Daily Responsibilities/Accountabilities Effectively process assigned tasks to ensure work is being completed within timeframes. Effectively review exception and ongoing reporting to ensure work is being completed. Evaluate existing reporting to improve the quality and accuracy. Assist Manager and Leads with training, Audit/Compliance reviews, along with procedural and process updates. Ability to recognize things that need to be done with minimal to no instruction. Able to navigate the complexities of jurisdictional rules that vary across collateral type and location. Provide counsel to others on collateral processes and lien perfection. Able to research inquiries for older items with little to no information. Working knowledge of Collateral process and bank operations. Detail orientated with excellent organizational and time management skills. Ability to manage multiple priorities and tasks simultaneously. Ability to think broadly in terms of issue resolution. Ability to follow written or oral direction while providing constructive feedback and/or questions. Ability to read and comprehend loan and customer documentation. Strong interpersonal and communication skills. Demonstrate the ability to collaborate with team members, management, and business partners to complete tasks and resolve issues. The Ideal Candidate for This Role: Required: High school graduate or GED. Previous banking and customer service experience. Excellent verbal and written skills. Excellent time management skills Ability to define problems, establish facts, and draw valid conclusions. Self-motivated, results oriented person and can focus on details Working knowledge of Microsoft Office suite of products. Desired: Working knowledge of loans Multiple banking systems (Foundation, First Work, and ICE) Candidates must possess unrestricted work authorization and not require future sponsorship. Compensation: Compensation range (base pay): $40,310.00-$64,497.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20251055 Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.