Clerical Assistant L1-2, Bklyn & Queens Control Center

Overview

Responsibilities

• The successful candidate should have outstanding clerical and organizational abilities, including proficiency in computer keyboarding, along with effective oral communication skills.
• Basic proficiency in Microsoft Word is mandatory, and the capability to acquire proficiency in Microsoft Excel and other mainframe systems.
• Familiarity with STAR, Logica, Project One and/or e2MIS System will be viewed as an advantage.
• Responsibilities involve reviewing and filing documents, compiling of various tracking system reports, preparing route sheets, and performing other routine clerical functions.
• The chosen candidate will need to engage with customers regularly, both internally and externally.
• This position is full-time on-site. Selected candidate must be able to work overtime and weekends when system conditions warrant.
• The individual may be required to work overtime, nights, weekends, and holidays in preparation for and during weather and system emergencies.
• The candidate must be willing to engage in cross-training assignments within the department.

Qualifications

• High School Diploma/GED

• College experience preferred

• Knowledge in STAR/CRMS/Oracle/Logica/WMS, NYC Streets, ARC FM, Project One and/or e2MIS Systems. Preferred

• Strong written and verbal communication skills
• Well organized, detail oriented and flexible to handle multiple assignments
• Demonstrated time management and priority setting skills
• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

• Driver's License Required

• Ability to push, pull, and lift up to 25 pounds
• Sit or stand to answer a phone for the duration of the workday
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
• Possess manual dexterity and the ability to use hands for the duration of the workday
• Ability to stoop, bend, reach, and kneel throughout the workday
• Ability to read small print and symbols

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.