New

Insurance Follow Up Representative

TEKsystems
$23.00 - $27.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Missouri, St. Louis
Aug 22, 2025
We are seeking a detail-oriented and proactive AR Follow Up Specialist to join our team on a hybrid basis, working onsite one day per week. In this role, you will be responsible for managing rejected, denied, and outstanding insurance claims, ensuring accuracy and compliance throughout the billing and collections process. Your work will directly impact our revenue cycle performance and contribute to the overall efficiency of our operations. Key Responsibilities: * Perform accounts receivable collections and follow-ups to expedite insurance payments for assigned claims. * Contact insurance companies via phone, mail, or clearinghouse correspondence to resolve account inquiries and update claim information. * Communicate claim-related issues regarding patient benefits to the verification team and field staff for timely resolution. * Collaborate with third-party payers to resolve processing issues, enhance communication, and stay informed on changes to plan requirements. * Assist in refining policies and procedures to improve third-party carrier operations; provide updates to the Billing Supervisor as needed. * Prepare and support monthly reporting efforts, focusing on key performance indicators such as Days Sales Outstanding (DSO), payer issues, and unit performance. * Process appeals by gathering necessary documentation, resubmitting claims, and following up to ensure resolution. * Maintain strict compliance with HIPAA and CMS guidelines in all communications and documentation. Qualifications: * Prior experience in medical billing, collections, or revenue cycle management preferred. * Strong understanding of insurance claims processes, including denials, appeals, and credentialing. * Excellent communication and problem-solving skills. * Ability to work independently and collaboratively in a hybrid work environment. * Familiarity with HIPAA and CMS regulations. Experience Level Intermediate Level Pay and Benefits The pay range for this position is $23.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Saint Louis,MO. Application Deadline This position is anticipated to close on Sep 4, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.