CNB Bank, Communications Specialist

Description

The Communications Specialist serves as the voice of the organization, advancing the Bank's interests and communicating it in the best possible light and method. Ensures appropriate distribution and accurate and timely communication of changes, activities and news to bank employees and clients.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

• Manages and directs employee and client communications
• Oversees and optimizes bank Intranet usage
• Develops and distributes weekly and monthly employee newsletters
• Coordinates "Good Morning, CNB" live broadcasting
• Assists with social media posts for each division

ATTITUDES

Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:

• Respect - Demonstrate respect for each of your co-workers.
• Client Focus - Considers what is most important to clients and co-workers in all communications to ensure the critical information is the priority, including the "why".
• Inclusion - display an empathetic approach to communications to promote a feeling of kindness and caring among co-workers and clients.

BEHAVIORS

Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:

• Leadership - Oversee and manage subject matter, medium, volume and content of communications.
• Integrity - Abide by all company policies and procedures. Ensure communications follow the appropriate approval processes.
• Collaboration - works with other members on the marketing team, departmental team leaders, divisional market presidents and executives on the execution of internal communications and client communications.
• Volunteerism - Seek opportunities to volunteer in your community in a way that you are personally passionate about or inspired by.

COMPETENCIES

Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:

• Accountability - Maintain personal responsibility for communications and projects.
• Innovation - Bring new ideas and recommendations to discussions that focus on improving processes, information flow and efficiencies.
• Professionalism - Practice good judgement related to all communications recommended and produced for co-workers, clients and social media outlets.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Seek out marketing-based conferences and/or training opportunities to help progress the marketing initiatives of the department. Training Tracks are crafted to help link job impacts other areas of the bank, provide tools to have effective conversations, and be successful in your career. Annual, job-specific training opportunities are assigned and/or available for timely completion. Travel is sometimes required. Position for long-term growth.

Requirements

QUALIFICATIONS, EDUCATION, & EXPERIENCE

To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A four-year degree in marketing, communications, or related field is required; three or more years of related experience is desired. A background screening will be conducted.

• LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.
• TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn all Microsoft systems, Intranet administration, videography, basic design software and any other computer programs pertinent to performing job duties.
• MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute response rates, ratios, and percentages and to interpret charts and bar graphs.
• REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.
• PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift X (e.g. 30) pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice.

BENEFITS

• Medical, Dental, Vision & Life Insurance
• 401K with company match
• Paid Time Off & Recognized Holidays
• Leave policies
• Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
• Employee Assistance Program
• Employee Health & Wellness Program
• Special Loan and Deposit Rates
• Gradifi Student Loan Paydown Plan
• Rewards & Recognition Programs and much more!

Eligibility requirements apply.

CNB Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

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