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Senior Manager, Community Recovery, Texas Hill Country Long-Term Recovery Operation

American Red Cross
paid holidays, 401(k), relocation assistance
United States, Texas, San Antonio
3642 E Houston St (Show on map)
Aug 22, 2025
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good!

Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

Our hearts are heavy as we witness the devastating impact of the recent flooding on the Fourth of July in Kerrville, Texas and surrounding Hill Country communities. The loss of life and destruction are truly heartbreaking. We stand with the affected communities during this difficult time.

Thanks to the generosity of donors, the Red Cross is launching a long-term recovery operation in Texas to assist vulnerable individuals, households, and communities in their long-term recovery. This will include direct financial assistance to families affected by the floods and other recovery programming.

We are currently seeking a compassionate and innovative recovery professional to serve as a Senior Manager, Community Recovery for the Texas Hill Country Flooding Long-Term Recovery Operation.

This is a term-limited, benefits eligible position expected to last through March 2027, with the opportunity to extend based on business need.

This is a hybrid position based in San Antonio or Austin, TX with frequent travel to impacted communities.

This position is not eligible for relocation assistance.

The candidate must live and travel in South Central Texas.

WHAT YOU NEED TO KNOW (Job Overview):

The Senior Manager, Community Recovery reports to the Deputy Director, National Long-Term Recovery Operations and serves as the Community Recovery leader in an assigned geography when a Recovery Program is implemented post-disaster. The Senior Manager is responsible for the implementation of the community recovery program, which includes acting as a convenor, facilitative leader, and problem solver in recovery efforts in the impacted communities. The Senior Manager will utilize an established strategy to develop and/or participate with Long Term Recovery Groups, Unmet Needs committees, and other coalitions of community leaders and stakeholders that will then identify and act on recovery priorities.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

  • Coordinate and manage Red Cross community recovery activities in assigned geography. Produce plans and reports as required.

  • Support grants, individual resilience, and preparedness efforts to maximize program reach and impact in vulnerable communities.

  • Work in partnership with community leaders and stakeholders to:

  • Conduct community assessments to understand the impact of the disaster, response and recovery efforts to date, and assess the gaps between needs and resources;

  • Conduct strategic planning for community recovery interventions and facilitate meetings and broker action among multiple community sectors.

  • Manage and direct outreach activities such as establishing contacts and attending community meetings.

  • Establish and maintain effective working relationships with community agencies, schools, businesses, various levels of government and the public.

  • Monitor progress through data collection - both qualitative and quantitative.

  • Ensure that American Red Cross and partner services are available to diverse communities.

  • Communication and coordination of external activities with internal Red Cross departments (Disaster Cycle Services, Service to the Armed Forces, Chapter Executive Directors, etc.) to ensure a common operating picture is shared.

  • Other duties as assigned.

The salary range for this position is (TX): $85,000.00-$90,000.00.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Education: Bachelor's degree required

Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.

Management Experience: 1 years of supervisory or management experience.

Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated in-depth knowledge of program or service and ability to create presentations and develop training modules. Develop project plans, budgets, and strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Ability for planning, public speaking, project management and process improvement required. Must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under "grey sky" requirements. Ensure all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Ability to work on a team.

* Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

Self-motivating and self-starter.

  • Must be Patient
  • Commitment to humanitarian principles and work we do.
  • Humanitarian response experience helpful
  • Must be able to work with different communities and business partners.
  • Emergency recovery management & social services experience preferred

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days a year; based on type of job and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights

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