Sr. Management Analyst - Community Services

POSTING TYPE: Open Competitive
DEPARTMENT: Community Services Administration
HOURS: Full-time
PREFERRED HIRING RANGE: $78,981 - $88,854/year (Salary Grade 109)
FULL SALARY RANGE: $78,981 - $123,408/year
LOCATION: Hybrid; telework and in-person at the Northern Service Center, West St. Paul
UNION: None
CLOSE DATE: 4:30pm on 9/5/2025

Dakota County is Minnesota's third largest county and home to more than 400,000 residents. Our motto is "Be More" and we strive every day to achieve excellence public service, with a focus on four values: Service, Integrity, People, and Innovation.

Dakota County aims to create an environment that is welcoming and inclusive of diverse people, backgrounds, and experiences. Our goal is to have a workforce that is reflective of the communities and individuals we serve. We promote an equitable and culturally aware work environment where everyone can be their authentic selves.

The Senior Management Analyst will provide direction, leadership, and coordination, while performing independent work; managing projects; mentoring other analysts; conducting advanced statistical analysis and data visualization; facilitating discussions; conducting program evaluations; performing process improvement; designing surveys; preparing reports; and making presentations.

LOCATION & SCHEDULE: This is a hybrid position that offers a mix of telework and in-person work at our Northern Service Center in West St. Paul, MN. Work is performed Monday through Friday during regular business hours (8:00 a.m. to 4:30 p.m.).

NEED TO HAVE QUALIFICATIONS

• Bachelor's Degree in public policy, public administration, political science, economics, quantitative or statistical analysis, or a closely related field; AND Six years of full-time work experience related to planning, analysis, evaluation, performance measurement, or business process improvement.

• Master's Degree in public policy, public administration, or closely related field; AND Four years of full-time work experience related to planning, analysis, evaluation, performance measurement, or business process improvement.

• An equivalent combination of education and work experience, as noted above, to total ten years.

• Master's Degree
• Professional certifications in process improvement or continuous improvement
• Experience with Results Based Accountability (RBA)
• Experience conducting data analysis to support strategy and improve services in the public sector
• Experience developing reports and dashboards using tools such as Power BI
• Experience coding in SQL and/or statistical languages (R, Python, etc.)

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

1. Leads and conducts advanced level, policy analysis, and data analysis on topics related to countywide issues or issues specific to departments or divisions.
2. Leads and conducts program evaluation, cost-benefit, and process improvement projects.
3. Develops reports and dashboards and collaborates with and assists other staff who are developing reports and dashboards.
4. Manages complex projects from start to finish.
5. Prepares and delivers written reports and presentations of findings and recommendations based on analysis or evaluation conducted.
6. Oversees projects that involve other staff, to include developing and managing a project scope and work plan; delegating tasks within the work plan; coordinating efforts; and consulting on processes and findings.
7. Mentors other analysts, as assigned.
8. Serves as a liaison with other Departments and Divisions as well as external partners, as appropriate.
9. Responds to ad hoc requests for analytical or continuous improvement support from County leadership or Departments/Divisions.
10. Identifies, engages, and facilitates participation by stakeholders in project planning and outcomes, beyond project sponsors and related staff.
11. Responds to requests for information related to projects, as appropriate.

ESSENTIAL JOB FUNCTIONS: 1-11

• Knowledge of governmental organizations, administrative procedures, and operations.
• Advanced knowledge and skill in data analysis, data visualization, evaluation, and continuous improvement techniques.
• Advanced ability to evaluate information, prepare recommendations, and produce clear and accurate reports.
• Advanced ability to lead complex projects from start to finish and work both independently and as a member of a team to complete complex projects.
• Demonstrated ability to adjust to shifting priorities, ambiguous situations, demands, timelines, and customer needs.
• Significant capacity to communicate orally and in writing in a clear and concise manner.
• Advanced organizational ability; ability to effectively manage time.
• Demonstrated ability to establish and maintain effective working relationships with colleagues, project sponsors, and elected officials.